Key Account Manager
1 day ago
Sure Eight Security Agency Inc. is seeking a highly skilled Key Account Manager to join our team in Makati City, Metro Manila. This full-time role will be responsible for managing client accounts and providing exceptional customer service.
About the Role
We are looking for an experienced Key Account Manager who can serve as the primary point of contact for assigned client accounts. The ideal candidate will have strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Excellent communication and interpersonal skills are also essential for building and maintaining positive client relationships.
Responsibilities
- Serve as the primary point of contact for assigned client accounts.
- Manage all aspects of client account administration, including contract renewals, invoicing, and record-keeping.
- Respond promptly to client inquiries and resolve any issues or concerns.
- Collaborate with the operations team to ensure seamless service delivery.
- Assist with the onboarding of new clients and the implementation of security services.
- Maintain accurate and up-to-date client information in our database.
- Prepare periodic reports and presentations for management and clients.
Requirements
The successful candidate will have a minimum of 2 years of experience in a similar account management or customer service role, preferably in the security services industry. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) is also required. Problem-solving and conflict-resolution skills are essential for this role. Additionally, the ability to work independently and as part of a team is necessary for success in this position.
What We Offer
Sure Eight Security Agency Inc. is a leading provider of security solutions in the Philippines. We offer a competitive salary and benefits package, including a monthly salary of PHP 80,000, based on experience.
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