Employee Benefits Coordinator

Job Title: Employee Benefits Coordinator

The role of the Employee Benefits Coordinator is to administer employee benefits programs, ensuring compliance with regulations and providing support to employees regarding their benefits inquiries.

You will be responsible for managing benefits enrollment, processing changes, and coordinating with benefit vendors to ensure smooth operations.

The ideal candidate will possess strong organizational skills, attention to detail, and a deep understanding of employee benefits programs and regulations.

To succeed in this role, you must have a thorough understanding of employee benefits programs, regulations, and compliance requirements.

Responsibilities include administering employee benefits programs, processing new enrollments, changes, and terminations in benefit plans accurately and in a timely manner.

Communicate benefit options, changes, and updates to employees through various channels, including meetings, email communications, and online portals.

Provide guidance and assistance to employees regarding benefit options, eligibility criteria, coverage details, and enrollment procedures.

Manage the enrollment process for new hires, including eligibility verification, enrollment forms distribution, and enrollment system updates.

Serve as the primary point of contact for benefit vendors, brokers, and third-party administrators.

Collaborate with benefit providers to resolve issues, facilitate claims processing, and ensure compliance with service level agreements.

Ensure compliance with federal, state, and local regulations governing employee benefits programs, including ERISA, ACA, HIPAA, and COBRA.

Prepare and distribute required benefit notices, disclosures, and reports to employees and regulatory agencies as necessary.

Maintain accurate and up-to-date employee benefits records, including enrollment data, coverage elections, beneficiary designations, and premium deductions.

Generate reports and analyze data to monitor benefit utilization, costs, and trends.

Assist in the development and implementation of benefit policies, procedures, and guidelines.

Document benefit processes, workflows, and standard operating procedures to ensure consistency and compliance.

Provide responsive and customer-focused support to employees regarding benefit inquiries, claims issues, and coverage questions.

Conduct employee education sessions and workshops to promote awareness of available benefits and encourage participation.

Required Qualifications:

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• Bachelor's degree in Human Resources, Business Administration, or related field.">
• 2+ years experience in benefits administration, HR operations, or related roles.">
• Thorough understanding of employee benefits programs, regulations, and compliance requirements.">
• Proficiency in benefits administration software, HRIS systems, and Microsoft Office Suite.">
• Strong analytical skills and attention to detail, with the ability to interpret and analyze benefit data.">
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees, vendors, and internal stakeholders.">
• Ability to maintain confidentiality and handle sensitive information with discretion.">
• Knowledge of industry best practices and emerging trends in employee benefits administration.">

Benefits:

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• Comprehensive HMO coverage plus dependent coverage.">
• Dental Coverage.">
• In-house dental assistance worth ₱5,000.">
• Free meals during training.">
• Career growth and learning opportunities.">
• Allowances for rice, clothing, laundry, and meals.">
• Performance and loyalty bonuses.">
• Frequent disinfection and fogging of workplace.">
• Opportunities for growth and promotion.">
• Employee shuttle services.">
• Company retreats and off-site events.">
• Social engagement and recognition initiatives.">
• Plus more in-office rewards, raffles, recognition gifts, and treats.">

Additional Information:

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position: Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results.