Global Quality Assurance Leader

About the RoleThe Quality Assurance Manager will play a key role in ensuring the delivery of high-quality services at VXI Global Holdings B.V. (Philippines). They will be responsible for delivering the required number of QA monitors, generating and trending QE-related reports, and performing side-by-side sessions with agents.Key ResponsibilitiesDeliver...

We are looking for an exceptional Global Training Manager to lead and manage global and regional training teams, fostering a culture of teamwork and continuous improvement. As a strategic thinker, you will be responsible for developing and executing a global strategy for training and quality assurance that aligns with organizational goals.About the Role:This...

We are seeking a highly skilled Senior Operations Manager to oversee the Global Training and Quality department and ensure the alignment of training initiatives with business goals. As a strategic leader, you will be responsible for designing, developing, and implementing comprehensive training programs to enhance employee skills and knowledge.About the...

We are seeking an experienced Training and Quality Director to oversee the development, implementation, and continuous improvement of training and quality assurance programs across all global operations. As a strategic leader, you will be responsible for managing training and quality teams, ensuring alignment with business goals, and fostering a culture of...

Job OverviewVXI Global Holdings B.V. (Philippines) seeks a skilled Quality Assurance Specialist to deliver high-quality QA monitors and reports, while providing real-time feedback and maintaining quality standards.ResponsibilitiesTimely Delivery of QA Monitors: Ensure the required number of QA monitors are delivered on time, adhering to set...

Job DescriptionThe Quality Assurance Manager will be responsible for developing and implementing quality assurance programs to ensure the delivery of high-quality products and services.Main Responsibilities:Conduct audits and investigations of all delivery lapses.Identify areas for process weakness and propose appropriate controls to mitigate...

**Job Description:**We are seeking a highly skilled and experienced Materials Engineer II to join our team. As a leader of the Quality Control Team, you will be responsible for managing materials testing and ensuring compliance with industry standards.You will lead and supervise the Quality Control Team in performing materials testing and quality...

VXI Global Holdings B.V. (Philippines) seeks a seasoned Quality Manager to oversee the QA department, driving programs and initiatives that meet individual, operational, and client needs.Key Responsibilities:Lead the QA team in delivering high-quality programs and initiatives, ensuring responsiveness to client requirements.Collaborate with clients to receive...

**About the Role:**We are seeking an exceptional Construction Quality Assurance Lead to join our team at SMDC. As a key member of our quality assurance department, you will be responsible for leading the development and implementation of quality control processes that drive excellence in construction projects.Key Responsibilities:Develop and implement...

**Job Overview:**We are seeking an experienced Senior Quality Assurance Specialist to join our team at SMDC. As a key member of our quality assurance department, you will play a vital role in ensuring the highest standards of quality are met across all project sites.Key Responsibilities:Collaborate with the Project Management Team to develop and implement...

Job OverviewDynata seeks a highly experienced Senior Manager, Training and Quality to oversee the development and implementation of training and quality assurance programs across global operations. This key leadership role involves strategic planning, team management, and fostering a culture of excellence and continuous improvement. Key Responsibilities...

JOB DESCRIPTION:Develop and implement quality assurance strategies, policies, and procedures to meet customer expectations and regulatory requirements.Manage, steer, and develop Toyoflex Cebu's Quality Management System in line with the required standards (ISO 9001: 2015 / ISO 13485:2016) accreditation and business requirements across the organization.Ensure...

**Job Description:**The ICT Specialist I (Quality Assurance) role involves working closely with the ICT Supervisor – Software Quality Assurance to ensure the smooth operation of the ICT – Quality Assurance Section.**Key Areas of Responsibility:**Process efficiency and quality assurance.Customer relations and communication.Management reporting and data...

Job DescriptionVXI Global Holdings B.V. (Philippines) is seeking an exceptional Professional Trainer Leader to oversee our training initiatives.Key DutiesDeveloping Training Programs: Design, develop, and implement comprehensive training programs for healthcare professionals.Team Coaching: Provide coaching and guidance to trainers to ensure they deliver...

We are looking for a talented Quality Manager to join our team at VXI Global Holdings B.V. (Philippines). This role requires a strong leader who can drive quality initiatives and manage a team of professionals.Key Responsibilities:Lead the QA team in delivering high-quality programs and initiatives.Manage and develop the QA team for specific programs.Oversee...

As a Quality Assurance Associate at Flatworld Philippines, you will play a crucial role in ensuring the highest standards of customer service. Your primary responsibility will be to assess the quality of our call center associates' performance by monitoring inbound and outbound calls, emails, and chat responses. This involves evaluating their demeanor,...

At Flatworld Philippines, we value our customers above all else. As a Quality Assurance Associate, you will play a critical role in ensuring that our call center associates deliver exceptional customer experiences. Your primary responsibility will be to assess the quality of our associates' performance by analyzing data from various sources, including calls,...

We are looking for an experienced Quality Manager to join our team at VXI Global Holdings B.V. (Philippines). This role requires a strong leader who can drive quality initiatives and manage a team of professionals.Job Description:Serve as the first managerial line of decision-making for all quality initiatives and activities.Manage and develop the QA team...

Company OverviewVXI Global Holdings B.V. (Philippines) is a leading provider of customer management solutions, serving clients across various industries.

About the RoleThe Senior Analyst, Testing COE will support testing, monitoring, and quality assurance tasks in Asia. This role reports directly to the Team Lead/Assistant Manager of Testing CoE of Integrated Compliance Services (ICS).Support and implement the annual testing plan and offer solutions to improve business processes and best practices.Prepare and...