Director of Quality Initiatives

6 days ago


Davao City, Davao, Philippines VXI Global Holdings B.V. (Philippines) Full time

We are looking for an experienced Quality Manager to join our team at VXI Global Holdings B.V. (Philippines). This role requires a strong leader who can drive quality initiatives and manage a team of professionals.

Job Description:
  • Serve as the first managerial line of decision-making for all quality initiatives and activities.
  • Manage and develop the QA team for specific programs through classroom assessments, certification, coaching, and structured consultations.
  • Oversee the activities of the QA department in delivering programs and initiatives that meet individual, operational, and client needs.
  • Assist in the strategic planning and fiscal management of the department.
Required Skills and Qualifications:
  • At least 2 years of direct experience handling healthcare accounts as a Quality Manager in the BPO industry.
  • Excellent leadership and communication skills.
  • Ability to analyze and resolve complex problems.
  • Strong knowledge of quality management principles and practices.


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