
Administrative Support Specialist
2 weeks ago
We are seeking an experienced Property Management Support professional to provide administrative assistance to our Property Management Team. The successful candidate will be responsible for maintaining positive relationships with clients, escalating issues as required, and performing various administrative tasks.
Key Responsibilities:- Maintain relationships with clients and escalate issues as needed
- Perform administrative tasks as directed
- Manage maintenance requests, including entering information into Property Me and arranging instructions from rental providers
- Monitor outstanding jobs and quotes in Property Me
- Add approved invoices to Dropbox and send accounts to rental providers
- Arrange lease renewals according to instructions from rental providers
- Follow up on reminders and tasks in Property Me software
- Schedule routine inspections for property managers
- 5-7 years of experience in property management support or a similar role
- Proficiency with PropertyMe (or comparable property management software) and standard office tools
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines
- Excellent communication skills to liaise with clients, renters, landlords, and tradespeople
- High attention to detail, particularly with compliance documents, bonds, and lease renewals
- Problem-solving mindset with the ability to escalate issues appropriately
- Team player with a proactive approach and willingness to provide backup support
This is a fantastic opportunity to join a dynamic team and contribute to the success of our business. As a valued member of our team, you will have the opportunity to develop your skills and knowledge in a supportive and collaborative environment.
Why Work With Us?We offer a range of benefits, including a competitive salary, opportunities for career growth and development, and a supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional results, we would love to hear from you.
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