Senior Administrative Support Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeAdministrative Full time $60,800 - $80,800
Senior Administrative Support Specialist

We are seeking a highly skilled and organized individual to serve as our Senior Administrative Support Specialist. In this role, you will provide exceptional support to our clients, ensuring seamless interactions and efficient communication.

Key Responsibilities:
  • Manage post-sales administration with precision and attention to detail.
  • Establish and maintain strong relationships with clients through regular follow-ups and clear communication.
  • Act as a liaison between clients and internal teams, resolving any issues that may arise.
  • Coordinate logistics for scheduling inspections, guaranteeing timely and effective execution.
  • Identify and remove bottlenecks in processes, streamlining operations for maximum productivity.
  • Maintain customer engagement through regular check-ins and proactive issue resolution.
  • Monitor deals and ensure timely follow-up, preventing delays and maintaining momentum.
  • Develop referrals and partnerships to drive business growth.
  • Escalate complex issues to the customer service team, ensuring prompt and effective resolution.
  • Oversee contractors' deals and compensation, maintaining transparency and fairness.
  • Collaborate closely with other team members to achieve common goals and objectives.
Required Skills and Qualifications:
  • Excellent written and verbal communication skills.
  • A proven track record of self-motivation and initiative.
  • Ability to work efficiently and effectively under pressure.
  • Highly organized with exceptional time management skills.
  • Integrity and honesty in all interactions.
Benefits:
  • Competitive salary and benefits package.
  • 13th month pay and paid time off.
  • Maternity and paternity leave, comprehensive healthcare, and life insurance.
  • Mental health support, milestone gifts, and birthday treats.
  • Opportunities for professional growth and development.
Industry/Tools Experience:
  • Salesforce, Calendly, and Octa.

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