Customer Support Team Lead

Job Title: Team Lead - Customer ServiceAbout the Role:We are seeking a highly motivated and experienced Team Lead to join our customer service team. As a Team Lead, you will be responsible for guiding your team towards success and delivering exceptional service to our customers.Responsibilities:Lead and monitor the performance of your assigned agents to...

Job SummaryA customer service team lead position is available at our company. The successful candidate will have strong leadership skills and experience in managing teams to deliver exceptional customer service.ResponsibilitiesLead and monitor the performance of assigned agents to ensure key performance indicators (KPIs) are consistently met or...

Job OverviewThis role is focused on leading a team of technical support specialists in delivering top-notch assistance to users of Turnitin products.The ideal candidate will be responsible for managing the team's performance, ensuring problem resolution, system access, and overall customer satisfaction. They will also need to become an expert in all Turnitin...

Job Title: Bancassurance Team LeadThis role is responsible for driving the bancassurance business forward within assigned areas.About the Role:Foster strong relationships with branch leadership and staff to enhance the reputation of the bancassurance business.Cultivate a high-performing team by providing regular coaching and feedback to ensure sales targets...

The role of an Operations Manager is to lead a team and deliver excellent customer experience.

Job OverviewWe are seeking an experienced leader to oversee our global support team. The ideal candidate will be a strategic, analytical, and operationally strong individual who can ensure seamless operations and efficient decision-making.Key ResponsibilitiesPartner with the manager of support to drive operational reviews, planning cycles, and process...

Job TitleOperations Manager - Leading Customer Experience TeamsKey ResponsibilitiesThe Operations Manager will be responsible for overseeing the daily operations of customer experience teams, ensuring that key performance indicators (KPIs) are consistently met. This involves effectively leading employees to reach their best potential, devising creative plans...

Customer Support StrategistWe are seeking an experienced customer support strategist to lead and manage our customer service function. As a key member of our team, you will be responsible for developing and implementing customer service policies, procedures, and standards that align with our business goals and customer expectations.The ideal candidate will...

Lead exceptional teams to achieve their highest potential and foster a collaborative work environment.Manage a team of executive assistants to promote a positive work culture.Craft personalized coaching plans for VAs based on experience and industry needs.Support VAs in delivering industry-specific solutions, addressing diverse client needs, and adapting to...

OverviewCompensation: Monthly salary around ₱35,000.About Us: Teamflect is a leading SaaS application in the HR industry, dedicated to enhancing team collaboration and performance management. We are committed to providing exceptional support to our clients, ensuring they have a seamless experience with our platform.Position Overview: We are seeking a...