Customer Service Team Lead Position

Job SummaryA customer service team lead position is available at our company. The successful candidate will have strong leadership skills and experience in managing teams to deliver exceptional customer service.ResponsibilitiesLead and monitor the performance of assigned agents to ensure key performance indicators (KPIs) are consistently met or...

Job OverviewAs a customer support leader, you will drive the success of our client's support team. This role oversees daily operations, coaches specialists, and ensures top-tier service delivery.Key ResponsibilitiesDevelop and motivate a team to deliver exceptional experiencesOversee day-to-day support operations, including ticket management and...

Customer Service Representative RoleThis role involves supporting customer service and order fulfillment operations for an e-commerce company.A successful candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.Key Responsibilities:Respond promptly and professionally to...

Job OverviewThis role is focused on leading a team of technical support specialists in delivering top-notch assistance to users of Turnitin products.The ideal candidate will be responsible for managing the team's performance, ensuring problem resolution, system access, and overall customer satisfaction. They will also need to become an expert in all Turnitin...

Job Title: Bancassurance Team LeadThis role is responsible for driving the bancassurance business forward within assigned areas.About the Role:Foster strong relationships with branch leadership and staff to enhance the reputation of the bancassurance business.Cultivate a high-performing team by providing regular coaching and feedback to ensure sales targets...

Job Overview">This is a bilingual role that requires fluency in both languages. The selected candidate will be working as a lead generator and administrative assistant, communicating with customers and potential leads primarily in one language.The position involves managing inbound and outbound calls with customers and potential leads to provide exceptional...

At Thrive, we're looking for a skilled supervisor to oversee our support team.Key Responsibilities:Ensure efficiency in achieving goals, including managing dashboards, scheduling coverage, and training engineers on specific clients and groups.Guide team members on tool usage, contribute to escalation numbers, and participate in handoff meetings with each...

Customer Service Representative RoleThis is an opportunity to work in a dynamic customer service environment where you will be responsible for handling incoming and outgoing calls, resolving customer issues, and providing exceptional support to clients. You will have the chance to work with a diverse range of clients and develop your problem-solving skills...

About Our OpportunityWe are seeking an experienced Customer Service Manager to lead our customer service team and ensure efficient, high-quality service delivery. This role will be critical in helping us maintain our reputation for outstanding client relationships.You will oversee the team responsible for answering inquiries, resolving issues, and supporting...

Job DescriptionWe are seeking an experienced Service Delivery Lead to oversee the management of our customer support team.Key Responsibilities:Manage and develop a team of 10-12 customer support engineers to ensure exceptional service delivery.Maintain high standards of support quality and adherence to service level agreements (SLAs).Provide individualized...