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Service Delivery Hub Operations Director
1 week ago
About the Role
">We are seeking a seasoned professional to lead our Service Delivery Hubs. As the Service Delivery Hub Manager, you will oversee the day-to-day operations of the hub and foster a positive team environment.
">Key Responsibilities
">- Reporting to the Global Operations Lead, you will provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics.
- You will serve as the Single Point of Contact (SPOC) for hub-related queries and be responsible for the management of all Service Hub resources and their compliance with established processes and quality standards.
- Foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.
Qualifications and Requirements
">To succeed in this role, you will need:
">- At least 15 years of professional experience in a relevant position.
- A deep understanding of marketing service operations, industry best practices, and highly organized in efficiently managing multiple tasks and priorities.
- Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget), or Adobe Experience Manager.
- An intermediate-level proficiency with Microsoft Office products.
About Recruiter PH
">We are a leading recruitment agency dedicated to providing top talent to organizations across various industries. Our team of experts is passionate about helping professionals find their dream jobs and grow their careers.
">What We Offer
">In return for your expertise and passion, we offer a competitive salary package, opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.