Service Delivery Hub Manager
7 months ago
The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point of Contact (SPOC) for hub-related queries and is responsible for the management of all Service Hub resources and their compliance with established processes and quality standards. They foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.
Qualifications:
• 15 years of professional experience in relevant position
• Deep understanding of marketing service operations, industry best practices and highly organized in efficiently managing multiple task and priorities
• Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Manager
• Intermediate-level proficiency with Microsoft Office products
Work onsite
Shifting Schedule
Location: Eastwood, Quezon City
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Service Delivery Hub Manager
7 months ago
Eastwood, Quezon City, Philippines Recruiter PH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...
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Service Delivery Hub Manager
7 months ago
Eastwood, Quezon City, Philippines Recruiter PH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...
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Service Delivery Hub Manager
7 months ago
Eastwood Quezon City, Philippines RecruiterPH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...
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Eastwood, Quezon City, Philippines Recruiter PH Full timeThe role of a Service Delivery Hub Lead is pivotal in overseeing the hub's day-to-day operations and fostering a positive team environment. Reporting directly to the Global Operations Lead, they provide strategic guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics.As the Single Point of...
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Service Delivery Hub Manager
7 months ago
Quezon City, Philippines Recruiter PH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...
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Service Delivery Hub Manager
7 months ago
Quezon City, Philippines RecruiterPH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...
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