Sr. Client Services Director
1 week ago
The Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will: Serve as the "Point of Contact" for our client relationships. This will be done primarily though phone calls, e-mails and occasional client visits. Analyze and develop innovative ways to minimize cost and create efficiencies in existing contracts. Participate in future contract proposals by using pre-existing customer data and other relevant bench marking information. Work collaboratively with the Corporate Accounts team. Assist in the development of and growth of this new role. Directly oversee and monitor performance of Client Relationship Managers of various accounts. Responsible for managing clients' expectations in terms of campaign performance and overall metrics. Assist in improving campaigns' performance by driving projects and other process improvement activities. Manage and review contracts in relation to client requirements. Provide support in establishing and monitoring SOWs (Scope of Work) for clients and Afni.Requirements:Have earned a Bachelor's/College Degree of any field. Must have at least 5 years of working experience handling the same position/field. Previous related account management or client services background in the call center industry is required. Must have experience in managing large accounts. Have remarkable customer service skills and an entrepreneurial spirit. Have strong leadership and communication skills. Can resolve issues promptly. Must have excellent MS Office and A-Plus skills. Must have strong technology proficiency and excellent organizational skills. Can handle high volume and wide variety or work within the confines of negotiated contracts. Must be amenable to GRAVEYARD schedulesMust be willing to work in Commonwealth Avenue, Quezon City.
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Client Service and Operations Director
3 days ago
Quezon City, National Capital Region, Philippines ECLARO Full timeWe are seeking a Client Service and Operations Director to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.Main Goals:To manage daily operations of assigned teams to meet client deliverables.To make independent decisions...
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Client Services Director
3 days ago
Makati City, National Capital Region, Philippines Ogilvy Public Relations Full timeOgilvy Public Relations is a leader in the advertising industry, known for its creative excellence and effectiveness.About Our LeadershipWe empower our leaders to take ownership and drive results. Our leadership team is comprised of experienced professionals who are passionate about delivering exceptional results for our clients.The Client Services Director...
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Sr. Operations Director
1 week ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timePosition Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; Managing All Account/Program Leads.Essential Functions and Responsibilities: Responsible for Monitoring and Managing all Account / Program leads to ensure that they are all reaching their targets and achieving their...
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Client Partner
3 days ago
Makati City, National Capital Region, Philippines Ogilvy Full timeWhy Ogilvy?We are committed to attracting, growing, and retaining top talent in the industry. Our people-centric approach empowers our employees to drive innovative solutions and deliver exceptional results.The Account Assistant Role at OgilvyThis role is perfect for individuals who enjoy working in a dynamic environment, collaborating with cross-functional...
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Senior Client Relations Manager
3 days ago
Makati City, National Capital Region, Philippines Ogilvy Public Relations Full timeOgilvy Public Relations is a global agency network that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.About UsWe believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and...
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Client Services Manager
1 week ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeClient Services Manager is a new position within the company and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that our client(s) are provided the ultimate service. The Client Relationship Manager will be singularly focused on the ship-to's of this one (or few) client(s)...
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Client Services Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeClient Services Manager is a new position within the company and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that our client(s) are provided the ultimate service. The Client Relationship Manager will be singularly focused on the ship-to's of this one (or few) client(s)...
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Client Relationship manager
1 week ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeJob Statement:The Client Relations Manager serves as the primary point of contact between VXI and the client's vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site's management team, to ensure that client requirements are met and delivered, and all communications are cascaded to Operations...
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Professional Services Director
3 days ago
Quezon City, National Capital Region, Philippines Filipinas Dravo Corporation Full timeAbout the Role:As a Professional Services Director, you will be responsible for overseeing the delivery of professional services to our clients. You will lead a team of experts and develop strategies to drive business growth and improve customer satisfaction.Key Responsibilities: Lead a team of professionals to deliver high-quality services. Develop and...
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Client Relationship manager
4 weeks ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeJob Statement:The Client Relations Manager serves as the primary point of contact between VXI and the client's vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site's management team, to ensure that client requirements are met and delivered, and all communications are cascaded to Operations...
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Client Relationship Director
2 days ago
Makati City, National Capital Region, Philippines 360-365 Marketing Full timeWe're on the lookout for a Client Relationship Director to lead our client success efforts at 360-365 Marketing.The successful candidate will bring a wealth of experience in managing client relationships, with a proven track record of driving growth and revenue.In this critical role, you'll work closely with clients to understand their needs, develop...
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Client Service Director
7 days ago
Makati City, National Capital Region, Philippines Ogilvy Full timeOgilvy OverviewOgilvy is a global marketing and advertising agency that has been inspiring people and brands to make an impact since 1948. We believe in empowering our employees with the tools they need to succeed.Job SummaryWe are seeking a Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for providing key...
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Sr. Database
2 days ago
Quezon City, National Capital Region, Philippines Wilcon Depot, Inc, Full timeAbout the job Sr. Database / Report DeveloperJob Overview:This role is focused on assisting in the creation and modification of ETL processes, generating and updating reports, optimizing scripts and databases, and monitoring query performance. The ideal candidate will have hands-on experience with ETL tools, reporting tools like Crystal Reports, and database...
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Client Services Director
4 days ago
Makati City, National Capital Region, Philippines Cobden & Carter International Full timeJob OverviewCobden & Carter International is seeking an experienced Client Services Manager to join our team. As a key member of our recruitment team, you will be responsible for managing client relationships and ensuring their hiring needs are met.Key ResponsibilitiesServe as the primary point of contact for U.S.-based clients, ensuring their staffing needs...
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Client Relationship manager
1 week ago
Quezon City, National Capital Region, Philippines RecruiterPH Full timeEssential Duties and Responsibilities:• Perform activities aimed at building and strengthening relationships with the Client• Represent the Company on meetings with the Client and related entities (business reviews, calibration calls, WFM meetings, system ortools outages, etc.) and ensure attendance by the required people from the Company• Serve as the...
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Workforce Services Director
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeWe are looking for an experienced Workforce Services Director to join our team. In this role, you will lead industrialization of Best-in-Class Services across all contracts and develop strategies for increasing automation, standardization, and offshoring within WFM AP and QA.Key Responsibilities:Develop and implement strategies for increasing automation,...
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Director-Operations RCM
4 days ago
Quezon City, National Capital Region, Philippines T3Cogno Full timeT3Cogno Quezon City, National Capital Region, PhilippinesDirector - Operations RCMWe are hiring for a Director role for one of our clients in the Philippines (METRO MANILA).SPECIFICATIONS: Candidate should have experience in Healthcare (RCM OPERATIONS). "NON-RCM CANNOT BE CONSIDERED"Budget: Up to 180kWorkplace: HYBRID (WFO)If interested, you can apply here...
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Managing Director
4 weeks ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is looking for:Managing DirectorSalary: Open rateSchedule: Supposed US account, more on or possibly nightshift Set up: Full remote set upQualification/Experience:• Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience.• 5 - 10+ years of experience in , with at...
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Sr. Data Engineer
4 weeks ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeSr. Data EngineerSalary: up to 100,000 - Php 130,000Location: Makati CitySet up: Hybrid (3 days WFH and 2 days Onsite)At least 5 to 7 years experience related to the roleBachelor's or Master's degree in Computer Science, Engineering, or related field.Professional experience in data engineering with a focus on data modeling.Expertise in designing and...
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Client Relationship manager
4 weeks ago
Quezon City, National Capital Region, Philippines RecruiterPH Full timeEssential Duties and Responsibilities:• Perform activities aimed at building and strengthening relationships with the Client• Represent the Company on meetings with the Client and related entities (business reviews, calibration calls, WFM meetings, system ortools outages, etc.) and ensure attendance by the required people from the Company• Serve as the...