Service Delivery Hub Manager

3 days ago


Eastwood Quezon City, Philippines Recruiter PH Full time

The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point of Contact (SPOC) for hub-related queries and is responsible for the management of all Service Hub resources and their compliance with established processes and quality standards. They foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.
Qualifications:
• 15 years of professional experience in relevant position
• Deep understanding of marketing service operations, industry best practices and highly organized in efficiently managing multiple task and priorities
• Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Manager
• Intermediate-level proficiency with Microsoft Office products



  • Eastwood, Quezon City, Philippines Recruiter PH Full time

    The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...


  • Eastwood Quezon City, Philippines RecruiterPH Full time

    The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...


  • Eastwood Quezon City, Philippines RecruiterPH Full time

    The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...


  • Eastwood, Quezon City, Philippines Recruiter PH Full time

    About the Role">We are seeking a seasoned professional to lead our Service Delivery Hubs. As the Service Delivery Hub Manager, you will oversee the day-to-day operations of the hub and foster a positive team environment.">Key Responsibilities">Reporting to the Global Operations Lead, you will provide guidance and support to Service Delivery Teams, ensuring...


  • Quezon City, Philippines Recruiter PH Full time

    The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...


  • Quezon City, Philippines RecruiterPH Full time

    The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job DescriptionWe are looking for a Technical Service Delivery Manager to join our team at Hunter's Hub Incorporated. As a key member of our technical support team, you will be responsible for managing and resolving complex technical issues related to our software applications.You will work closely with domain leads and other teams to ensure seamless service...


  • Eastwood Quezon City, Philippines RecruiterPH Full time

    Role OverviewWe are seeking a highly skilled and experienced Client Services Operations Manager to lead our Service Delivery Hub. As a key member of our team, you will oversee the day-to-day operations of the hub, ensuring seamless service delivery to our clients.

  • Program Manager

    7 days ago


    Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job Summary:Hunter's Hub Inc. is seeking a highly skilled Program Manager to oversee the delivery of projects from initiation to implementation, ensuring timely completion within scope, quality, and budget.Key Responsibilities:Coordinate with business stakeholders to understand their requirements and ensure alignment with project objectivesFacilitate vendor...


  • Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Welcome to Hunter's Hub, Inc., a leading organization in the field of digital channels and platforms. We are currently seeking an experienced Digital Channel Delivery Specialist to join our team.About the RoleWe are looking for a skilled professional with 3-5 years of experience in managing and delivering digital channel projects. As a Digital Channel...


  • Makati City, Philippines Manpower Core Group Inc. Full time

    Responsibilities: Supervise and provide leadership to the Virtual Resource Hub team, including supervisors, coordinators, and support staff. Develop and implement operational policies, procedures, and best practices to optimize service delivery. Identify opportunities for innovation and improvement, and lead initiatives to enhance the quality...


  • Quezon City, Philippines Nityo Infotech Full time

    Experience: 5 yearsSalary Offer: Market RateKey Responsibilities:Oversee service delivery operations within a Global Network Operations Center (GNOC).Manage infrastructure solutions across datacenters, cloud environments, and network/security systems.Monitor and improve service delivery performance through KPIs and ITIL processes.Skills:In-depth knowledge of...


  • Makati City, Philippines Manpower Core Group Inc. Full time

    Responsibilities: Supervise and provide leadership to the Virtual Resource Hub team, including supervisors, coordinators, and support staff. Develop and implement operational policies, procedures, and best practices to optimize service delivery. Identify opportunities for innovation and improvement, and lead initiatives to enhance the quality and...


  • Quezon City, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    **Job Summary**Ayuda Business Management Solution Inc is seeking a highly skilled and experienced IT Service Desk Engineer Supervisor to join our team. As an IT Service Desk Engineer Supervisor, you will be responsible for providing exceptional technical support to our clients via various channels.Duties and ResponsibilitiesProvide direct first-level support...


  • Makati City, National Capital Region, Philippines Gratitude Philippines Full time

    At Gratitude Philippines, we are seeking a highly skilled and experienced individual to fill the role of Strategic Leadership Development for Virtual Resource Hub.The successful candidate will be responsible for overseeing the day-to-day operations of the Virtual Resource Hub team, including supervisors, coordinators, and support staff. This involves...


  • Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

    **About Us**Hunters Hub Incorporated is a leading organization that delivers top-notch services and solutions to its clients. We are committed to providing exceptional support and exceeding expectations in everything we do.**Job Description**We are seeking an experienced L1 Support specialist to join our team. The successful candidate will be responsible for...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Overview:Hunter's Hub Incorporated is seeking a skilled and experienced Senior Procurement Manager to drive strategic sourcing initiatives within our Business Services procurement portfolio. This role will be responsible for end-to-end procurement tasks, including RFP processes, and providing proactive updates to stakeholders on projects.Key...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Company OverviewHunter's Hub Incorporated is a leading organization in the field of data management, committed to delivering seamless and efficient solutions.Job DescriptionThe role of Data Management Analyst involves ensuring the effective execution of interim orphan adoption activities across all Retail Distribution channels. This entails direct...


  • Makati City, National Capital Region, Philippines Hunters Hub Inc Full time

    Job DescriptionHunters Hub Inc is seeking a skilled Branch Portal Developer to join our team. This role involves performing production support and investigation in cases of INC Tickets, as well as supporting server-related activities such as migration, VAPT findings remediation, and more.About UsHunters Hub Inc is a leading organization in the industry,...


  • Eastwood Libis, Quezon City, Philippines Nityo Infotech Services Philippines Inc. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team as a Process Delivery Specialist. In this role, you will be responsible for providing exceptional customer service to policy holders, agents, and new customers through inbound calls. Your primary objective will be to resolve customer queries,...