Director of Client Relations and Operations
18 hours ago
We are a dynamic organization based in Commonwealth Avenue, Quezon City, seeking a highly skilled Sr. Client Services Director to join our team.
As a key player in our organization, you will have the opportunity to work collaboratively with our Senior Director for Operations to drive business growth and improve client satisfaction.
Job Requirements- Education: Bachelor's/College Degree in any field.
- Experience: At least 5 years of working experience handling the same position/field.
- Skills and Qualifications:
- Previous related account management or client services background in the call center industry.
- Strong leadership and communication skills.
- Ability to resolve issues promptly.
- Excellent MS Office and A-Plus skills.
- Strong technology proficiency and excellent organizational skills.
- Ability to handle high volume and wide variety of work within negotiated contracts.
- Amenability to graveyard schedules.
- Willingness to work in Commonwealth Avenue, Quezon City.
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Client Services Leadership Role
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