Scheduling Coordinator

2 days ago

Batangas, Calabarzon, Philippines beBeeCustomer Full time ₱25,920
Administrative Scheduling Professional

We are seeking a highly organized and tech-savvy Administrative Scheduling Professional who can deliver outstanding customer service. As a key member of our team, you will be responsible for scheduling estimators and service technicians efficiently, answering inbound calls promptly and professionally, and delivering a positive customer experience through attentive service and clear communication.

This is an exciting opportunity with significant potential for growth in a rapidly expanding organization. We pride ourselves on our strong work ethic, positive culture, and supportive environment where motivated individuals thrive.

Key Responsibilities
  • Deliver exceptional customer service via phone, email, or other communication channels.
  • Schedule appointments, estimations, and service requests in a timely and efficient manner.
  • Assign and route digital marketing leads to the appropriate business units.
  • Maintain and update client files in an organized manner.
  • Assist with pricing inquiries and respond to customers across multiple platforms.
Required Skills and Qualifications
  • Microsoft Office: 2+ years of experience required.
  • Administrative Experience: 2+ years of experience required.
  • Familiarity with Procore, Bluebeam, Service Titan, or similar tools preferred.
  • Excellent written and verbal communication skills.
  • Outstanding customer service skills with a professional phone presence.
  • Strong organizational and time management abilities.
  • High attention to detail, accuracy, and thoroughness.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable to changing priorities.
  • Proficiency in Windows, Excel, Word, and Outlook.
  • Problem-solving skills with the ability to identify and resolve complex issues.
Benefits

We offer a comprehensive benefits package that includes health insurance, retirement savings plan, paid time off, and opportunities for career growth and development.

Other Information

Please note that we are an equal opportunity employer and welcome applications from diverse candidates.

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