
Healthcare Appointment Scheduler
2 days ago
This role involves ensuring the accuracy and compliance of scheduled appointments to prevent billing issues and conflicts. The coordinator will coordinate and verify that appointments do not overlap or conflict with other provider appointments, supporting the seamless delivery of services to clients.
Key Responsibilities:- Review scheduled appointments daily and weekly to ensure there are no conflicts with other providers' appointments
- Adjust and substitute conflicting appointments with valid alternative codes, ensuring providers can continue delivering services without interruptions
- Plan and schedule necessary bloodwork and urine screening appointments for clients, ensuring all relevant appointments are accounted for and non-conflicting
- Deep understanding of behavioral health and/or medical appointment requirements
- Familiarity with Medicaid/Medicare and private insurance scheduling rules
- Strong attention to detail, time management, and accuracy
- Excellent communication and teamwork skills
The ideal candidate should have a high school diploma or GED and 1-2 years of experience in healthcare scheduling, billing, or administrative support. Experience with behavioral health or outpatient medical practices is strongly preferred.
Technical Competencies:- Electronic health records (EHRs), scheduling software, and Excel proficiency
- Ability to maintain confidentiality and adhere to HIPAA standards
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