
Healthcare Scheduling Specialist
2 days ago
We are seeking a highly organized and detail-oriented individual to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative tasks in a fast-paced healthcare setting.
The ideal candidate will possess excellent communication and interpersonal skills, strong organizational abilities, and proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel).
Key responsibilities include:
- Scheduling Management
- Develop and maintain accurate schedules for clinicians and clients
- Ensure appropriate client-to-clinician ratios
- Serve as the primary point of contact for scheduling inquiries from clients and staff
- Assessments Coordination
- Schedule assessments and reassessments in a timely and organized manner
- Care Coordination
- Coordinate care across multiple disciplines
- Arrange substitute clinicians when needed to ensure uninterrupted services
- Client & Staff Communication
- Answer incoming calls and respond to inquiries with professionalism and urgency
- Maintain consistent and clear communication via phone and email with families and staff
- Record & Document Management
- Maintain and audit client records for accuracy and compliance
- Ensure timely documentation and updates in relevant systems
- Reception Oversight
- Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
- Front-End Billing & Authorization Management
- Verify insurance benefits and monitor ongoing eligibility
- Track changes in coverage and authorization status
- Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking
Required qualifications include proven experience in scheduling, administrative support, or healthcare coordination, and proficiency in relevant software tools.
If you possess these qualities and are passionate about delivering exceptional patient care, we encourage you to apply for this opportunity.
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