Customer Service Ambassador
4 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TASQ Staffing Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service through various communication channels.
About the Role- This is a full-time opportunity working on a graveyard shift and shifting schedule with the possibility of being fully onsite in Greenhills, San Juan.
- Conduct incoming and outgoing customer calls and emails while maintaining a high level of professionalism and customer service skills.
- Address customer concerns, needs, and requirements promptly and efficiently.
- Answer and resolve customer questions in a timely manner.
- Document transaction items with customers in our system accurately and thoroughly.
- Maintain up-to-date knowledge of our products and services to provide customers with the best solutions.
- Identify and escalate issues to supervisors as needed.
- Perform other duties as assigned by management.
- Completed at least Senior High School (SHS) or 2nd year in college without back subjects.
- No prior experience is required; we offer training and development opportunities.
- Able to work on graveyard shift and shifting schedules.
- Willing to work fully onsite in Greenhills, San Juan.
- Available to start ASAP.
- Proficient in English language.
- A competitive salary package up to Php 25,000 monthly.
- The convenience of virtual recruitment processing.
- A fast and efficient hiring process.
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