Service Quality Manager
5 days ago
We are seeking an experienced Service Quality Manager to join our team. The successful candidate will be responsible for ensuring high levels of customer satisfaction and quality service delivery across our call center operations.
This role requires strong analytical skills, excellent communication abilities, and a proven track record of driving service quality improvements.
As a member of our team, you will have the opportunity to make a significant impact on our business and contribute to our mission of delivering exceptional customer experiences.
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Quality Manager
5 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Service Quality and Compliance Expert
6 days ago
Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full timeKey Responsibilities:The Service Quality and Compliance Expert will be responsible for ensuring that customer interactions meet the highest standards of quality and compliance at PH Global Jet Express Inc. Call Center. This includes:Monitoring and evaluating customer interactions (calls, chats, emails) to ensure compliance with company policies and service...
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Service Quality Associate
3 days ago
Pasig, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeLeverage your exceptional communication and interpersonal skills as a Service Quality Associate at Lexie Staffing and Business Consulting.We are looking for a highly motivated individual who can effectively interact with clients, resolve issues, and maintain a high level of customer satisfaction.Your key responsibilities will include providing top-notch...
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Service Quality Representative
4 days ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeAbout Us:Neksjob Philippines is a leading provider of customer service solutions.Job Summary:We are looking for a highly motivated Service Quality Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Duties and Responsibilities:Handle customer inquiries and concerns in...
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Quality Management Professional
2 days ago
Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full timeAbout the Role:We are seeking an experienced Quality Management Professional to join our team at ADDFORCE Human Resource Solutions INC. In this role, you will be responsible for developing and implementing quality management systems that meet industry standards and regulations. You will work closely with cross-functional teams to ensure that all aspects of...
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Radiology Services Manager
2 days ago
Pasig, National Capital Region, Philippines Prime Hospital and Medical Center Pasig Full timeJob DescriptionWe are seeking a highly skilled and experienced Radiology Services Manager to lead our radiology department at Prime Hospital and Medical Center Pasig.About the RoleThis is a leadership position responsible for overseeing the strategic direction, oversight, and decision making for the radiology services and department. The successful candidate...
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Managed Services Lead
5 days ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeWe are seeking a highly motivated and experienced Managed Services Lead to lead the managed services team for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction.The role involves managing...
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Quality Analyst
7 days ago
Pasig, National Capital Region, Philippines HealthQuist Inc. Full timeHealthQuist is a revenue cycle management company that specializes in providing customized full-service medical billing to healthcare clients. We go above and beyond by offering additional benefits to maximize collections and increase efficiency among office staff. Our goal is to enable practices to focus on providing the best possible care to patients....
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Service Operations Manager
7 days ago
Pasig, National Capital Region, Philippines ADAMCO Full timeJob OverviewThe Service Supervisor plays a crucial role in overseeing and managing a cluster of customer support services, both internal and external. This involves handling technical support, warranty repairs, service proposals, job cost estimation, and manpower allocation to ensure smooth operations and client satisfaction.The role requires strong...
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Senior Quality Manager
4 days ago
Pasig, National Capital Region, Philippines Med-Metrix Full timeMed-Metrix is seeking a highly skilled Senior Quality Manager to lead the QA processes within the AR Department. Reporting to the Training and Quality Director, this role is responsible for ensuring accurate billing, identifying compliance risks, managing quality audits, and driving improvement initiatives.The ideal candidate has extensive knowledge of...
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IT Service Manager
1 week ago
Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full timeCompany OverviewManpower Core Group Inc. is a leading provider of IT solutions and services. We are committed to delivering high-quality support to our customers and employees.Job DescriptionThe Helpdesk Manager will oversee the operations of the IT helpdesk, ensuring that customer requests are resolved efficiently and effectively. Key responsibilities...
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Quality Assurance
6 days ago
Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full time• Monitor and evaluate customer interactions (calls, chats, emails) to ensure compliance with company policies and service quality standards.• Develop and implement quality assurance guidelines to improve customer service performance.• Identify areas of improvement and provide constructive feedback to customer service representatives.• Work closely...
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Loan Process Quality Manager
7 days ago
Pasig, National Capital Region, Philippines Creditable Lending Corporation Full timeJob OverviewThe Creditable Lending Corporation is looking for an experienced Loan Process Quality Manager to oversee the quality of their lending processes. The ideal candidate will have strong knowledge of lending regulations and experience in quality assurance or auditing.Main Responsibilities:Ensure the accuracy, efficiency, and compliance of all lending...
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Information Quality Manager
1 week ago
Pasig, National Capital Region, Philippines Unilever Brazil Full timeKey ResponsibilitiesData Management: Design, implement, and maintain master data management systems and solutions.Data Quality: Analyze and troubleshoot data issues, ensuring data quality and accuracy.Collaboration: Work closely with business stakeholders to understand and gather data requirements.Data Standards: Define and implement data standards,...
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Senior Manager, Quality RCM
4 days ago
Pasig, National Capital Region, Philippines Med-Metrix Full timeJob DescriptionPosted Sunday, February 16, 2025 at 4:00 PMJoin our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-MetrixExperience these exceptional benefits when you join...
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Quality Assurance
7 days ago
Pasig, National Capital Region, Philippines Creditable Lending Corporation Full timeShareJob DescriptionEmployee Recognition and RewardsPerformance BonusDescriptionThe Quality Assurance Specialist in a lending company plays a vital role in ensuring the accuracy, efficiency, and compliance of all lending processes and operations. The primary responsibility is to monitor and evaluate the quality of services provided to clients, ensuring that...
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Customer Service Manager
5 days ago
Pasig, National Capital Region, Philippines MCI Full timeWe are seeking an experienced Call Center Supervisor to join our team! As a Customer Service Supervisor I, you will be responsible for coaching and developing a team of inbound customer service agents, ensuring high-quality interactions with our clients. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and...
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Creative Services Manager
6 days ago
Pasig, National Capital Region, Philippines KDCI Full timeJob OverviewWe are seeking a Creative Services Manager (CSM) with strong production experience to lead our design team, manage client relationships, and oversee financial workflows. This role requires a blend of creative leadership, operational efficiency, and hands-on production expertise to drive high-quality design output and optimize team performance....
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Quality Assurance Specialist
6 days ago
Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full timeJob Description:We are seeking a highly skilled Quality Assurance Specialist to join our team at PH Global Jet Express Inc. Call Center. In this role, you will be responsible for ensuring that customer interactions meet the highest standards of quality and compliance.Your key responsibilities will include:Monitoring and evaluating customer interactions...
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Quality Control Technician
7 days ago
Pasig, National Capital Region, Philippines TJ|H2b Analytical Services Full timeOur company, TJ|H2b Analytical Services Philippines Inc., offers a range of analytical services.About the JobWe seek a Quality Control Technician to ensure the quality of our laboratory operations.Manage inventory and supplies effectively.Maintain a clean and organized laboratory environment.Support administrative tasks.Essential QualificationsThe successful...