Customer Service Manager
6 days ago
We are seeking an experienced Call Center Supervisor to join our team As a Customer Service Supervisor I, you will be responsible for coaching and developing a team of inbound customer service agents, ensuring high-quality interactions with our clients. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and possess a strong work ethic.
Key Responsibilities:- Team Coaching: Provide regular coaching and feedback to team members, identifying areas for improvement and implementing strategies to enhance performance.
- Process Improvement: Analyze and improve processes to increase efficiency, productivity, and customer satisfaction.
- Talent Development: Develop and implement training programs to enhance team member skills and knowledge.
- Quality Assurance: Monitor and analyze quality metrics, making recommendations for improvement.
As a valued member of our team, you will contribute to driving business results, improving customer satisfaction, and enhancing the overall quality of our services.
-
Customer Service Associate
2 weeks ago
Pasig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
-
Customer Service Manager
4 days ago
Pasig, National Capital Region, Philippines Bostik Philippines Full timeOn-site - Pasig 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionCONTEXT & ENVIRONMENTThis position needs travel domestically at times.Contacts with emergent and dynamic market. Competition in the market is fierce.This position is under the pressure of fast-growing business.ACCOUNTABILITIESCUSTOMER INTIMACYCollaborate and communicate information (e.g.,...
-
Customer Service Operations Manager
6 days ago
Pasig, National Capital Region, Philippines MCI Military Recruitment Full timeJob OverviewMCI Military Recruitment is seeking an experienced Customer Service Operations Manager to lead a team of customer service representatives. The ideal candidate will have a strong background in call center operations management and excellent communication skills.The Customer Service Operations Manager will be responsible for ensuring call quality...
-
Customer Service Operations Manager
3 days ago
Pasig, National Capital Region, Philippines Insight Technology Full timeInsight Technology is seeking a Customer Service Operations Manager to oversee the day-to-day operations of our customer service team. As a key member of our sales organization, you will be responsible for ensuring that all customer requests are handled efficiently and effectively.In this role, you will be accountable for correct and accurate order...
-
Customer Service and Account Manager
22 hours ago
Pasig, National Capital Region, Philippines Mass Markets Full timeAbout Mass MarketsMass Markets is a leading provider of tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Customer Service and Account Manager, you will play a critical role in overseeing and expanding a portfolio of...
-
Tax Customer Service Manager
5 days ago
Pasig, National Capital Region, Philippines MCI Military Recruitment Full timePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.If you are a highly motivated individual and possess excellent...
-
Customer Service Representative
5 days ago
Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time• Attends to client inquiries by phone or thru email regarding new or existing products and services.• Receives customer requests by phone or thru email.• Analyzes customer requests and provides necessary information.• Ensures effective handling of customer complaints and requests.• Classifies and resolves customer complaints and...
-
Customer Service Supervisor
6 days ago
Pasig, National Capital Region, Philippines Thoth AI Full timeWe are looking for a highly motivated Customer Service Supervisor to join our team at Thoth AI. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer service.About the RoleAs a Customer Service Supervisor, you will be responsible for creating and managing schedules to ensure coverage and meet...
-
Customer Service Associate
5 days ago
Pasig, National Capital Region, Philippines Work Services Full timeAt Work Services, we are seeking a Customer Service Associate to deliver exceptional support to our clients. This role involves handling incoming calls, sorting out customer inquiries or requests, and ensuring timely resolutions.ResponsibilitiesAnswering incoming calls from customersManaging customer requests in an appropriate and timely mannerDeveloping and...
-
Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines Work Services Full timeHealthcare RepresentativeA Healthcare Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.Responsibilities:• Answering incoming calls from customers• Sorting out customers' inquiries or requests• Ensuring that customers' requests are managed in an appropriate and timely manner•...
-
Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time•Attends to client inquiries by phone or thru email regarding new or existing products and services.•Receives customer requests by phone or thru email.•Analyzes customer requests and provides necessary information.•Ensures effective handling of customer complaints and requests.•Classifies and resolves customer complaints and requests.•Coordinates...
-
Customer Service Assistant
4 weeks ago
Pasig, National Capital Region, Philippines Hunter's Hub Inc. Full timeFunctions: - Responsible for directly interacting with customers by efficiently answering post sales inquiries , complaints , resolving issues , processing orders , maintaining customer records and ensuring a positive experience through effective communication and problem solving skills. - Build and maintain a solid relationship with customers by...
-
Customer Service Associate
5 days ago
Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time**About the Role:Tangent Solutions, Inc. is looking for an experienced CUSTOMER SERVICE ASSOCIATE to join our dynamic team.This role involves providing exceptional support to our customers by resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Resolving Customer Concerns: Assist the Account Coordinator in addressing...
-
Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeWe are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills.financial account plays a crucial role in managing and streamlining the financial operations of...
-
Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines ACCPRO International Full timeCustomer Service Representative assist members with order processing, account concerns, and membership inquiries while ensuring smooth transactions through collaboration with various departments. This role also involves supporting company events like trainings and award ceremonies and working closely with Logistics to manage order fulfillment.Duties and...
-
Customer Service Assistant
2 weeks ago
Pasig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Qualifications: • Bachelor's Degree in Business Administration or any field.• With at least one (1) year experience in Customer Service.• Knowledgeable in Customer Relationship Management (CRM) system• Proficient in MS Word and MS ExcelDuties and Responsibilities: • Responsible for directly interacting with customers by efficiently answering ...
-
Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeWHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of Customer Service Representative for its client based in Ortigas Center, Pasig CityThis is for direct hiring and for a dayshift full-time role.Requirements:● Graduate of any 4-year course, preferably in communications or business management●...
-
Customer Service Representative
3 weeks ago
Pasig, National Capital Region, Philippines Work Services Full timeHealthcare RepresentativeA Healthcare Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.Responsibilities:• Answering incoming calls from customers• Sorting out customers' inquiries or requests• Ensuring that customers' requests are managed in an appropriate and timely manner•...
-
Customer Service Representative
3 days ago
Pasig, National Capital Region, Philippines Metacom Full timeMetacom values exceptional customer service. As a Customer Service Representative, you will be the first point of contact for our customers, handling their inquiries and concerns via phone calls or written correspondence.Your primary responsibility will be to resolve customer issues on the first call/contact whenever possible, without having to transfer the...
-
Customer Service Representative
2 days ago
Pasig, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeJob Description:We are looking for a skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service and support to our clients.About the Role:Deliver exceptional customer service through phone or emailHandle customer inquiries and resolve...