Managed Services Lead
7 days ago
We are seeking a highly motivated and experienced Managed Services Lead to lead the managed services team for our data platform. This individual will be responsible for managing the end-to-end service delivery process, ensuring smooth operation of the platform, and maintaining high levels of service quality and client satisfaction.
The role involves managing Level 1 to Level 3 support teams, ensuring timely and effective resolution of incidents and service requests, and driving continuous improvement initiatives.
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Service Delivery Manager
1 day ago
Pasig, National Capital Region, Philippines Support Services Group Full timeBusiness Process Lead Job DescriptionWe are seeking a highly skilled Business Process Lead to join our team at Support Services Group. As a Business Process Lead, you will be responsible for leading the development and implementation of operational strategies to drive business growth and improvement.You will lead a team of process improvement specialists to...
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Senior IT Service Manager Lead
1 day ago
Pasig, National Capital Region, Philippines JG Summit Holdings Inc. Full timeAbout UsJG Summit Holdings Inc. is a diversified conglomerate with businesses in financial services, holding companies, and investment management.We are committed to delivering high-quality IT services that meet the evolving needs of our customers.Job OverviewThis role is responsible for leading the IT Service Management Office and overseeing the development...
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IT Service Management Office Lead
1 day ago
Pasig, National Capital Region, Philippines JG Summit Holdings Inc. Full timeThe IT Service Management Office (IT SMO) Lead will be responsible for overseeing and managing the IT Service Management (ITSM) processes across the organization. This role requires a strategic thinker with strong leadership skills and a deep understanding of CSDM (Common Service Data Model) and ITIL (Information Technology Infrastructure Library)...
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Service Delivery Lead
7 days ago
Pasig, National Capital Region, Philippines Stealth Monitoring Full timeAbout the PositionThe Service Delivery Lead will be responsible for supporting and leading minor Monitoring Center changes. This role requires strong project management skills, including project planning, time management, and resource allocation.Responsibilities and ExpectationsDevelop and implement project plans to ensure successful execution of Monitoring...
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Client Service Lead
5 days ago
Pasig, National Capital Region, Philippines Catch Advertising Inc. Full timeCatch Advertising Inc. is a leading advertising agency seeking a seasoned Client Service Lead to oversee our client relationships. In this role, you will be responsible for building and maintaining strong relationships with clients and stakeholders.Responsibilities:Develop and execute client engagement strategies.Collaborate with cross-functional teams to...
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Billing Services Lead
1 day ago
Pasig, National Capital Region, Philippines Tendo by Tonik Full timeJob SummaryThe Billing Services Lead will oversee the day-to-day operations of the billing function, ensuring timely and accurate processing of financial transactions. This role requires strong leadership skills, attention to detail, and excellent communication abilities.The successful candidate will have at least three years of professional experience in...
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Design Services Manager
6 days ago
Pasig, National Capital Region, Philippines Meralco Industrial Engineering Services Corporation Full timeCivil Design Engineer Job SummaryMeralco Industrial Engineering Services Corporation is seeking a Design Services Manager (Civil) to lead our engineering team in delivering high-quality infrastructure projects.Key Duties:Oversee the development of civil designs for various projects, including GIS substation expansions and delivery point substation...
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IT Service Delivery Lead
4 days ago
Pasig, National Capital Region, Philippines UnionBank of the Philippines Full timeAbout the RoleThis is an exciting opportunity for a highly skilled IT Service Delivery Lead to join our team and take on a key leadership role in project management.Key AccountabilitiesLead the overall delivery management of each project within the managed portfolio, ensuring timely, budget-friendly, and scope-compliant deliveryDefine and finalize project...
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Financial Services Lead
7 days ago
Pasig, National Capital Region, Philippines Michael Page Full timeAbout Our CompanyWe are a pioneer in shared services for the global hospitality industry.Job OverviewLead the setup and growth of our Finance shared service operations.Develop and implement financial strategies to support business objectives.Ensure compliance with regulatory requirements and standards.Manage budgeting, forecasting, reporting, and auditing...
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Sanitation Services Lead
20 minutes ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeAt Anytime Cleaners Corp., we take pride in delivering exceptional cleaning services to our clients, and we are looking for a skilled Sanitation Services Lead to join our team. As a key member of our management team, you will be responsible for overseeing the sanitation activities of our cleaning staff and ensuring that all areas are clean and hygienic.Key...
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Project Manager Lead
5 days ago
Pasig, National Capital Region, Philippines Interior Construction Services Full timeJob DescriptionInterior Construction Services (ICS) is a prominent entity within the interior fit-out construction industry, recognized with prestigious awards such as the Circle of Excellence Award for Entrepreneur of the Year.We are seeking a Project Manager to join our dynamic team of passionate individuals who redefine the construction industry with...
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Service Delivery Lead
1 week ago
Pasig, National Capital Region, Philippines First Focus Full timeGet AI-powered advice on this job and more exclusive features.First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. It's not just us saying we are #1. Cloudtango dot net have rated us best in Australia for 8 years running now. We are...
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Telecommunications Service Lead
3 days ago
Pasig, National Capital Region, Philippines Nutral Herbal Corporation Full timeNutral Herbal Corporation is seeking an exceptional Telecommunications Service Lead to drive our Telesales Team's performance. As a key member of our management team, you will work closely with the Telesales Manager to develop and implement strategies that meet sales targets and align with the company's objectives.Key Responsibilities:Leading the Telesales...
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Digital Transformation Lead
8 hours ago
Pasig, National Capital Region, Philippines JK Network Services Full time**Job Title:** Digital Transformation LeadCompany Overview:JK Network Services is a business process outsourcing company that specializes in providing scalable digital solutions. We are looking for a skilled professional to lead our digital transformation efforts and manage our timekeeping solutions.Key Responsibilities:Develop program specifications for...
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Incident Management Lead
5 days ago
Pasig, National Capital Region, Philippines UBX Full timeThe Incident Management Lead at UBX is responsible for leading teams and developing strategies to minimize business disruption. As an experienced leader, you will collaborate with cross-functional teams to resolve complex incidents and improve process efficiency.Responsibilities:Develop and implement incident management strategies to meet business...
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Shared Services Process Lead
22 hours ago
Pasig, National Capital Region, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Technical Lead Specialist
9 hours ago
Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJob DescriptionNityo Infotech Services Philippines is seeking a highly skilled Technical Lead to join our team. This role will be responsible for defining work items and dependencies required to build features and functionalities.Key Responsibilities:• Define project scope, goals, and deliverables• Align with the Project Manager on business outcomes and...
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Delivery Lead
2 weeks ago
Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Philippines is looking for:Delivery Lead - up to 160,000Location: Ortigas CitySet up: Hybrid, 3x onsite per weekSchedule: Regular ShiftQualifications:Delivery Lead• Bachelor's degree in a related field (e.g., computer science, engineering, businessadministration) or equivalent work experience.• Proven experience as a Delivery Lead, Scrum...
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Service Assurance Manager
5 days ago
Pasig, National Capital Region, Philippines AireSpring Full timeJob SummaryWe are seeking a highly skilled Care Manager – Service Assurance to lead and oversee all aspects of our customer service operations. This role requires a hands-on leader with BPO experience, call center expertise, and strong managerial skills to drive service excellence and operational efficiency.Key Responsibilities
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Technical Lead
2 weeks ago
Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeQualification:•1 must have past experience with Call Centre Telephony system (Avaya), or must have past experience as a Delivery Lead for across multiple system or must be MSFT CRM trained•Experience in configuring and setting up Dynamics CRM•Experience in related Microsoft technologies such as Azure, Office 365, .NET, C#, JavaScripts, SQL Server,...