Quality Analyst

Quality Assurance Analyst | Spanish BilingualThis is a full-time, on-site role for a Quality Assurance Analyst | Spanish Bilingual, located in Pasig. The Quality Assurance Analyst will be responsible for ensuring the quality of calls of call center agents, including process improvement and root-cause analysis. The day-to-day tasks include, but are not...

Stealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Analyst - Apprentice. Stealth's Quality Assurance Analyst is responsible for assessing the quality of the performance of the Escalation Management Group. The QA will monitor calls and email responses to assess delivery.About the companyStealth Monitoring is North...

Job DescriptionPosted Monday, March 17, 2025 at 4:00 PM | Expires Monday, April 28, 2025 at 3:59 PMJob PurposeThe Quality Analyst- Bilingual supports quality auditing, analysis, reporting and the development of plans that lead to positive outcomes. The Quality Analyst will work on risk identification, diagnosing issues, identifying process improvement...

Job DescriptionPosted Monday, March 17, 2025 at 4:00 PM | Expires Monday, April 28, 2025 at 3:59 PMJob PurposeThe Quality Analyst- Bilingual supports quality auditing, analysis, reporting and the development of plans that lead to positive outcomes. The Quality Analyst will work on risk identification, diagnosing issues, identifying process improvement...

OverviewAbout UsFull Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver...

The Quality Assurance Analyst - Surveillance plays a vital role in ensuring the highest standards of quality in the Monitoring Center. Your responsibilities will include managing workforce operations to optimize efficiency and productivity, while maintaining accurate records and reporting on key performance indicators.About Stealth MonitoringWe are North...

Pasig, National Capital Region, PhilippinesQuality Assurance AnalystTrec Pacific Corporation Pasig, National Capital Region, Philippines1 week ago Be among the first 25 applicantsJob Purpose:Monitor and evaluate agents' calls. Handle all quality analysis and report based on specified policies and procedures.Specific Duties and Responsibilities:Monitor,...

Job Description:We are looking for a skilled Quality Assurance Analyst to join our team. The ideal candidate will be responsible for monitoring and evaluating agents' calls, handling all quality analysis and reporting based on specified policies and procedures.The selected candidate will participate in calibration and coaching sessions regularly and...

About the RoleResponsibilitiesEnsure project-related quality processes are followed by denials analysts, and client-specific and internal metrics are achieved.Prepare detailed reports on audit findings and understand quality requirements from both process and target perspectives. Deliver reports in a timely manner.Identify methods to achieve quality targets...

Requirements:2-3+ years' experience in calling process.With RCM experienceCan start immediatelyJob Responsibilities:Random Transactional Monitoring – Ensuring systematic Quality check of previous day's production i.e. Analysis of account, Calling analysis, correct follow up, required action taken and updated software, updated productivity...

Department: Medical BillingWork Timing: Night ShiftQualifications: Any Graduate PreferredSkills:A successful candidate must have proficient knowledge/capabilities in the following areas:Ability to perform at a high level of productivity and quality.Capacity to maintain a high level of accuracy.Excellent written and oral communication skills required to...

Department: Medical BillingWork Timing: Night ShiftQualifications: Any Graduate PreferredSkills:A successful candidate must have proficient knowledge/capabilities in the following areas:Ability to perform at a high level of productivity and quality.Capacity to maintain a high level of accuracy.Excellent written and oral communication skills required to...

Quality Assurance CoordinatorAbout Humanly:Humanly partners with fast-growing technology companies to provide outsourced digital services and next-generation customer experience.The company prioritizes its employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Its commitment to a People First culture is reflected...

Job DescriptionOverviewMed-Metrix seeks a skilled Quality Analyst to support quality auditing, analysis, reporting, and plan development for positive outcomes. The selected candidate will work on risk identification, issue diagnosis, process improvement solution identification, and implementation of sound principles. Collaboration with the Operations and...

Stealth Monitoring is looking for talented individuals like you Be the next Workforce Management Analyst. Stealth's Workforce Analyst is responsible for ensuring that the Monitoring Center meets the established standards of quality including reliability, usability, and performance. The WFM Analyst ensuresAbout the companyStealth Monitoring is North America's...

About the RoleAs a Healthcare Quality Control Professional at Med-Metrix, LLC, you will play a critical role in ensuring the delivery of high-quality services to our clients. Your primary responsibilities will include:Main Duties:Conduct regular audits to assess the quality of services provided by denials analysts.Identify areas for process improvement and...

Quality Supervisor (Financial Campaign) | OrtigasPosted 30+ days agoPasig, Quezon, PhilippinesAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves...

Key ResponsibilitiesThe Quality Analyst will conduct quality control assessments, ensure compliance with quality assurance standards, and manage the overall quality of processes and procedures.This role involves analyzing data, identifying areas for improvement, and implementing quality management strategies to enhance efficiency and productivity.Analyzing...

Job SummaryWe are seeking a skilled Quality Assurance Specialist to join our team at Med-Metrix, LLC. The successful candidate will be responsible for supporting quality auditing, analysis, reporting, and the development of plans that lead to positive outcomes.Main Responsibilities:Ensure project-related quality processes are followed by denials analysts and...

In this role as a Software Quality Assurance Professional, you will be part of a dynamic and innovative team. We are looking for someone with a minimum of two years of work experience in software testing, excellent communication skills, and a proven track record of delivering high-quality software solutions.As a Software Quality Assurance Professional, you...