HR Operations Specialist

6 days ago

Manila, National Capital Region, Philippines beBeeHR Full time $65,000 - $87,500

We are seeking a seasoned Human Resources professional to join our team as an HR Operations Specialist. This role serves as the first point of contact for employee inquiries and requests, ensuring seamless support and streamlined processes.

Key Responsibilities:
  • Manage and resolve employee requests with accuracy, discretion, and care
  • Streamline and improve core People Ops processes, identifying opportunities to scale and enhance our support model

This role involves executing various tasks, including employee data updates, managing the People Operations ticket queue, and working cross-functionally to improve operational efficiency and the employee experience. You will have the opportunity to work in a fast-paced tech environment, developing your skills and expertise in HR delivery and shared services.

Requirements:
  • 5+ years of Human Resources experience, with a focus on HR delivery or shared services in the US regions
  • Solid understanding of US Human Resources processes, including onboarding/offboarding, employee data management, benefits administration, and compliance
  • Demonstrated ability to manage multiple tasks and projects in a high-volume environment

You will be comfortable working in a dynamic environment where processes are still being defined and have excellent communication and interpersonal skills, capable of working effectively across cultures and geographies. Experience working with SLAs, audit standards, and compliance metrics is desired but not required.

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