IT Service Delivery Manager

1 day ago


Ayala Alabang, National Capital Region, Philippines Hunter's Hub Inc. Full time
Job Overview
At Hunter's Hub Inc., we are seeking an experienced IT Service Delivery Manager to join our team. In this role, you will be responsible for the daily IT operations and activities, providing direction in the management of incidents and problems, and ensuring timely resolutions are achieved.

Key Responsibilities:
- Daily IT operations and activities
- Incident and problem management
- Timely resolution of issues
- Implementation of policies and guidelines regarding incident management
- Communication with key stakeholders

Requirements:
- 7-10 years of experience in Infrastructure IT, with 3 years specifically on DB Administration
- Knowledge in ITIL framework
- Knowledge on Infrastructure (Servers, Storage, Network)
- Knowledge on PostGre / MySQL / Oracle Databases

Technical Environment:
- Microsoft-SQL Servers 2000 to 2016
- OS Server: Windows Server 2003 to Windows Server 2012 – Linux RedHat Enterprise 6 to 7
- OS Client: Windows XP to Windows 10
- Microsoft Active Directory
- McAfee, Trend, and Kaspersky Antivirus
- VMWare 5.x and above - Nutanix NOS
- Hardware: Dell & Cisco UCS servers
- Storage: Netapp, SAN IBM & SVC, Dell Compellent, iSCSI Storage Dell Equallogic & MD, Pure Storage
- Veeam Backup & Replication, & Commvault backup
- BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager
- Network Cisco

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