Logistics Operations Manager
1 month ago
We are seeking a highly organized and detail-oriented individual to fill the role of Logistics Operations Manager at JOB MATCHMAKER. This critical position plays a pivotal role in ensuring seamless transitions from project completion to customer satisfaction, reinforcing our commitment to delivering top-level sports facilities in the country.
Key ResponsibilitiesThe successful candidate will oversee the meticulous organization of project documentation, including installation photos, shipping documents, product warranties, service agreements, delivery receipts, ocular reports, and maintenance schedules. This will ensure that all records are accurate and accessible.
- Documentation Management: Oversee the creation and maintenance of comprehensive project documentation, guaranteeing timely access to essential information.
- Coordination with Teams and Scheduling: Collaborate with operations managers, project managers, installation teams, and contractual laborers to facilitate efficient execution of tasks, ensuring effective communication throughout the after-sales process. This includes job order preparation, team and vehicle assignments, and budget preparation.
- Assets Management: Ensure that company-owned assets, such as warehouses, tools, vehicles, and equipment, are properly tracked, inventoried, and maintained in top condition.
- Client Liaison: Serve as the secondary point of contact for clients post-project, addressing inquiries, resolving issues, and preparing requirements for the installation team to execute work onsite.
- Materials Outsourcing: Maintain and update a database of reliable suppliers for equipment and raw materials needed for each project.
- Tracking and Liquidation of Expenses: Be responsible for creating, tracking, and documenting payment requests and expense liquidations.
- Managing Deliveries: Plan and organize incoming shipment deliveries to clients, including ocular inspections of the staging area onsite, preparing delivery receipts and packing lists, organizing the delivery teams, and renting necessary equipment needed for unloading.
The ideal candidate should possess:
- A bachelor's degree in any related field.
- Experience in after-sales, customer support, or coordination roles.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in project management software and Microsoft Excel.
$55,000 - $70,000 per annum, depending on qualifications and experience.
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