IT Service Delivery Manager

1 month ago


Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full time
Job Summary: We are seeking an experienced IT Service Delivery Manager to join our team at Hunter's Hub Incorporated. The successful candidate will be responsible for overseeing the delivery of IT services, ensuring timely resolution of incidents, and managing changes to infrastructure scope.

About the Role: As an IT Service Delivery Manager, you will be the primary point of contact for clients, providing communication and issue resolution through effective information sharing. You will also be responsible for coordinating critical incidents affecting client business operations, ensuring continuity of incident and problem management processes from one shift to another.

Main Responsibilities:

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