IT Operations Manager

1 month ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

At GECO Philippines, we are seeking an experienced IT Operations Manager to join our team. The successful candidate will be responsible for managing day-to-day operations, ensuring the smooth delivery of services, and driving business growth.

Key Responsibilities
  • Manage multiple high-priority initiatives in a fast-paced environment
  • Develop and implement SLAs and KPIs to drive service excellence
  • Collaborate with stakeholders to identify areas for improvement and implement process changes
  • Provide leadership and guidance to junior team members
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in an IT-related field or equivalent experience
  • At least 3 years of experience in IT operations, incident management, and problem solving
  • Strong communication and interpersonal skills
  • A solid understanding of IT service management principles and practices
  • Experience with ticketing systems and change management processes
About the Role

This is a challenging and rewarding opportunity to work with a dynamic team at GECO Philippines. You will have the chance to develop your skills and expertise in IT operations management, as well as contribute to the growth and success of our organization.

We offer a competitive salary range of PHP 120,000 - 180,000 per year, depending on experience.


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