Help Desk Operations Coordinator

Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...

Are you passionate about delivering exceptional customer service and supporting technical issues?Job DescriptionWe are seeking a Help Desk Operations Expert to join our IT Service Desk team. In this role, you will be responsible for creating and processing broadband and phone line requests, utilizing internet service provider online systems, and providing...

As a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...

Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

We are seeking a highly skilled Help Desk Specialist to provide technical support to our clients.About the JobIn this role, you will be responsible for addressing user-reported issues and system bugs related to our web and mobile applications.You will work closely with our development teams to escalate and resolve complex technical issues.Excellent...

This position involves working as an L1 Service Desk Analyst at HCLTech, where you will be required to provide technical assistance and support for incoming queries and issues. The ideal candidate should have strong communication and problem-solving skills.Job Description:The role includes opening, logging, prioritizing, assigning, and closing tickets in the...

Role RequirementsThis role requires a Degree or equivalent industry experience, with experience of supporting business critical front/mid office applications and working in an ITIL environment. Good understanding of Amazon Web Services, Windows and Linux servers is also essential.You will be responsible for proactive management of business-critical real-time...

JPC - 224 - Service Desk Specialist - French SpeakerJob Title: Service Desk Specialist – French SpeakerShift Schedule: Midshift/ or Night ShiftWork Setup: Hybrid (3 Days on-site & 2 Days work from home)Location: Alabang, Muntinlupa, NCR, PhilippinesEmployment Type: Consultancy EngagementJob Description:The Help Desk Support Specialist is responsible for...

We are looking for a skilled Help Desk Technician to join our team at the BGC site. The ideal candidate will have expertise in PHP and a passion for delivering exceptional customer service.About the Role:In this role, you will be responsible for responding to IT system problems, conducting root cause analysis, and implementing solutions to resolve issues...

Role OverviewThe Front Desk Coordinator role at Smartpark Systems Solutions, Inc. involves providing exceptional customer service and ensuring a positive experience for visitors and clients.Responsibilities include welcoming visitors, addressing their needs, and performing clerical tasks such as encoding and document filing.The ideal candidate will possess...

Job DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...

NCC Group Philippines is hiring a Service Desk Professional to join our dynamic team. As a Service Desk Professional, you will be the first point of contact for our clients and will play a critical role in ensuring their technical issues are resolved promptly and efficiently.Responsibilities:Respond to client inquiries and resolve technical issues in a...

The Front Office Team Lead will play a critical role in ensuring the smooth operation of our front desk, providing exceptional customer service, and driving revenue growth through efficient room sales and upselling opportunities.You will be responsible for:Managing the front office team to achieve set targets and objectivesDeveloping and implementing...

About Our TeamWe are a rapidly expanding team seeking a skilled IT Support Engineer to join us. As a key member, you will provide technical support via various channels, deploying new hardware and software while maintaining office equipment and licenses.You will manage vendors and communicate effectively with stakeholders, escalating complex issues as...

As a key member of the Infinite Luxe Gems team, you will provide administrative support to ensure seamless office operations.Key ResponsibilitiesManage schedules, appointments, and communications to maintain efficiency.Assist in preparing reports and presentations to facilitate informed decision-making.Provide exceptional customer service by handling...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

About the JobFujitsu is looking for an experienced Service Desk Leadership Role to join our team in Taguig, National Capital Region, Philippines. As a Technical Services Manager, you will play a key role in leading our Service Desk team, ensuring the delivery of high-quality incident management services that meet or exceed agreed service levels.The ideal...

Strategic Networks Inc. is seeking a highly motivated Onsite Service Desk Agent to join our team at the BGC site. In this role, you will be responsible for providing exceptional customer service, responding to IT system problems, and ensuring seamless issue resolution.Key Responsibilities:Your key responsibilities will include:Responding to IT system...