Current jobs related to Help Desk Professional - Taguig, National Capital Region - Ascent PRO

  • Help Desk Engineer

    5 days ago


    Taguig, National Capital Region, Philippines IT BY DESIGN Full time

    Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...


  • Taguig, National Capital Region, Philippines NCC Group Philippines Full time

    Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...

  • IT Help Desk

    2 weeks ago


    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...


  • Taguig, National Capital Region, Philippines HCLTech Full time

    As a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...

  • IT Help Desk

    4 weeks ago


    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...


  • Taguig, National Capital Region, Philippines NCC Group Philippines Full time

    NCC Group Philippines is hiring a Service Desk Professional to join our dynamic team. As a Service Desk Professional, you will be the first point of contact for our clients and will play a critical role in ensuring their technical issues are resolved promptly and efficiently.Responsibilities:Respond to client inquiries and resolve technical issues in a...

  • Help Desk Specialist

    18 hours ago


    Taguig, National Capital Region, Philippines Transnational E-Business Solutions, Inc. Full time

    We are seeking a highly skilled Help Desk Specialist to provide technical support to our clients.About the JobIn this role, you will be responsible for addressing user-reported issues and system bugs related to our web and mobile applications.You will work closely with our development teams to escalate and resolve complex technical issues.Excellent...


  • Taguig, National Capital Region, Philippines Optum Full time

    Are you passionate about delivering exceptional customer service and supporting technical issues?Job DescriptionWe are seeking a Help Desk Operations Expert to join our IT Service Desk team. In this role, you will be responsible for creating and processing broadband and phone line requests, utilizing internet service provider online systems, and providing...


  • Taguig, National Capital Region, Philippines NCC Group Philippines Full time

    Job DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...

  • Help Desk Analyst

    6 days ago


    Taguig, National Capital Region, Philippines HCLTech Full time

    This position involves working as an L1 Service Desk Analyst at HCLTech, where you will be required to provide technical assistance and support for incoming queries and issues. The ideal candidate should have strong communication and problem-solving skills.Job Description:The role includes opening, logging, prioritizing, assigning, and closing tickets in the...

  • Tech Help Desk Manager

    18 hours ago


    Taguig, National Capital Region, Philippines TP ICAP Full time

    Role RequirementsThis role requires a Degree or equivalent industry experience, with experience of supporting business critical front/mid office applications and working in an ITIL environment. Good understanding of Amazon Web Services, Windows and Linux servers is also essential.You will be responsible for proactive management of business-critical real-time...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    We are looking for a skilled Help Desk Technician to join our team at the BGC site. The ideal candidate will have expertise in PHP and a passion for delivering exceptional customer service.About the Role:In this role, you will be responsible for responding to IT system problems, conducting root cause analysis, and implementing solutions to resolve issues...


  • Taguig, National Capital Region, Philippines HCLTech Full time

    At HCLTech, we are committed to delivering world-class IT services and solutions to our clients. As an IT Service Desk Professional, you will be the primary point of contact for clients seeking technical support.ResponsibilitiesProvide first-level technical support to clients via various channels.Identify and escalate complex technical issues to senior...


  • Taguig, National Capital Region, Philippines We Search @ Searchers & Staffers Corp. Full time

    As a Client Experience Specialist at We Search @ Searchers & Staffers Corp., you will be responsible for crafting remarkable customer experiences that drive loyalty and satisfaction.About the OpportunityIn this pivotal role, you will leverage your exceptional communication skills and product expertise to address customer concerns, resolve issues, and...


  • Taguig, National Capital Region, Philippines Indotronix UK Full time

    JPC - 224 - Service Desk Specialist - French SpeakerJob Title: Service Desk Specialist – French SpeakerShift Schedule: Midshift/ or Night ShiftWork Setup: Hybrid (3 Days on-site & 2 Days work from home)Location: Alabang, Muntinlupa, NCR, PhilippinesEmployment Type: Consultancy EngagementJob Description:The Help Desk Support Specialist is responsible for...


  • Taguig, National Capital Region, Philippines Skyro Full time

    About the RoleWe are looking for a talented and detail-oriented individual to fill the position of Junior Technical/IT Support specialist at Skyro.In this role, you will be responsible for providing top-notch technical assistance to our employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.Excellent problem-solving...

  • Help Desk Engineer

    18 hours ago


    Taguig, National Capital Region, Philippines HelloConnect Full time

    About Our TeamWe are a rapidly expanding team seeking a skilled IT Support Engineer to join us. As a key member, you will provide technical support via various channels, deploying new hardware and software while maintaining office equipment and licenses.You will manage vendors and communicate effectively with stakeholders, escalating complex issues as...


  • Taguig, National Capital Region, Philippines UnitedHealth Group Full time

    Main Responsibilities:Answering support calls and working with fellow support team members and internal software development groups to identify and resolve problemsDiagnosing software and hardware malfunctions as well as troubleshooting network problems relating to the systemLiaison with internal teams, including R&D, Technical Response, Systems Engineering,...


  • Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

  • IT Service Desk Agent

    4 weeks ago


    Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job SummaryTo provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions.The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level of service is provided to the...

Help Desk Professional

1 week ago


Taguig, National Capital Region, Philippines Ascent PRO Full time
Requirements:
  • 5+ years of experience in a call center environment or equivalent.
  • Extensive experience with Operating Systems support, including Windows 7, 8, 10, and native applications.
  • Experience with Service Ticketing/Tracking Systems (ServiceNow preferred) and Remote Control/Remote Assistance tools.
  • Strong knowledge of end-user devices and computer peripherals troubleshooting.