Effective Property Operations Coordinator

2 weeks ago

Imus, Calabarzon, Philippines beBeeOperational Full time $10,560 - $13,200
Property Operations Specialist

This role is responsible for ensuring seamless day-to-day operations, effective tenant communication, and comprehensive support to our on-site Property Manager.

  • Maintenance Management: We lead the maintenance process from start to finish, including work order (WO) triage, vendor/technician coordination, tracking, and ensuring timely completion.
  • Tenant Relations & Concern Resolution: We proactively resolve tenant concerns and inquiries, serving as a primary remote point of contact for residents.
  • Proactive PM Support & On-Site Coordination: We provide comprehensive remote support to the on-site Property Manager. This involves coordinating all necessary on-site activities, providing detailed instructions, checklists, and scheduling.
  • Data Organization & Record Keeping: We maintain accurate maintenance records and property data within our systems, ensuring meticulous organization.
  • Rent Collection: We assist with timely rent collection processing, including sending late notices and supporting collection efforts.

Key Responsibilities:

  • We coordinate all necessary on-site activities with the Property Manager, providing detailed instructions, checklists, and scheduling.
  • We create, assign, and track work orders through completion.
  • We coordinate vendor scheduling for non-urgent repairs with tenants and contractors.
  • We follow up with tenants and vendors to ensure satisfaction and quality of work.
  • We manage vendor invoices and ensure payment approval.
  • We are the primary remote communicator for move-in/move-out processes (letters, scheduling, checklist, utility transfers).
  • We maintain accurate maintenance records and property data in our systems.
  • We ensure timely rent collection processing and assist with late notices and collection efforts.
  • We proactively work to resolve tenant concerns and inquiries.

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