Rental Property Enquiry Coordinator

2 weeks ago

Imus, Calabarzon, Philippines beBeeCoordinations Full time $7,200 - $7,800

We are currently seeking a highly organized and proactive Property Inquiry Specialist to manage all incoming inquiries for our rental properties.

Job Description

This role involves handling calls and emails from applicants, collecting essential information, arranging and scheduling property viewings, and ensuring smooth communication throughout the application process. The ideal candidate will be customer-focused, highly responsive, and able to coordinate multiple applicants efficiently.

Key Responsibilities
  • Monitor and respond to all rental inquiries via various platforms.
  • Answer incoming calls and emails promptly, providing clear information to prospective tenants.
  • Pre-screen applicants by checking key details such as income, moving date, and suitability.
  • Arrange and schedule property viewings, confirming times with both applicants and property managers.
  • Twice weekly, plan full-day viewing routes using Google Maps to maximize efficiency.
  • Follow up with applicants after viewings to gather feedback and references.
  • Keep applicants updated throughout the process, ensuring a professional and smooth experience from first inquiry to application.
  • Maintain accurate records of inquiries, viewings, and applicant feedback.
Requirements
  • Previous experience in property rentals, lettings, or customer service is an advantage.
  • Strong communication and interpersonal skills (phone and email).
  • Proficiency with online property platforms preferred.
  • Comfortable using Google Maps and basic scheduling tools.
  • Highly organized, detail-oriented, and able to manage multiple applicants at once.
  • Proactive problem-solving skills and customer-focused mindset.
Benefits

Purely remote work arrangement

Night Shift (EST)

Weekly pay

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Technology, Information and Internet

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