
Business Development Specialist
1 week ago
We are seeking a skilled professional to undertake collections tasks.
The primary responsibility of this role is to contact customers with outstanding balances, record interactions and outcomes, analyze Accounts Receivable (AR) data, and take appropriate actions to reduce delinquent accounts.
This position requires strong communication skills in English and proficiency in QuickBooks for managing AR reports and recording transactions.
Key Responsibilities:- Contact customers to collect overdue payments and update payment statuses.
- Maintain accurate records of customer interactions, including contact dates and results.
- Analyze AR data to identify overdue accounts and prioritize follow-ups.
- Document collection efforts as per company guidelines.
- Follow up with customers red-flagged for aging outstanding balances and encourage timely payments.
- Refer customers for service disconnection when necessary, following established protocols.
- Female candidate preferred.
- Proficiency in QuickBooks for managing AR reports and recording transactions.
- Excellent spoken and written English skills for professional communication.
- Experience in collections, customer service, or accounts receivable is an advantage.
- Strong negotiation skills with the ability to handle difficult conversations professionally.
- Detail-oriented and able to accurately document customer interactions.
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Business Development Specialist
1 week ago
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3 weeks ago
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