Technical Operations Specialist

1 month ago


Cebu City, Central Visayas, Philippines Gainstrong Careers Full time
Job Summary

We are seeking a highly skilled Technical Operations Specialist to join our team at Gainstrong Careers. As a key member of our operations team, you will play a vital role in implementing and maintaining global standards for service excellence.

About the Role

This is an exciting opportunity to work with Yamaha 3S Shops, providing exceptional customer service and driving business growth. The successful candidate will be responsible for gathering and analyzing service documents, warranty claims, and market information to inform product development.

You will also have the opportunity to lead promotional events, develop and maintain service visual identities, and improve operational efficiency.

Responsibilities
  • Implement and maintain global standards for Yamaha 3S Shop service guidelines
  • Gather and analyze service documents, warranty claims, and market information
  • Lead promotional events and activities to drive business growth
  • Develop and maintain service visual identities
  • Improve operational efficiency and customer satisfaction
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Experience in a technical operations or customer service role
  • Ability to work effectively in a fast-paced environment
What We Offer

As a Technical Operations Specialist at Gainstrong Careers, you can expect:

  • A competitive salary of $60,000 - $80,000 per annum, depending on experience
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • The chance to make a real impact on our business and customers


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