Enhance Client Satisfaction

4 days ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Role Overview

As a customer service associate, you will be the voice of our brand and play a key role in developing personalized and memorable experiences for our clients.


You will be responsible for answering customer questions, addressing concerns, and helping them with products or services.


We are looking for someone who is passionate about delivering exceptional customer service and can work well under minimal supervision.



Key Responsibilities
  • Provide WOW customer experiences over the phone, online chat, or email
  • Exhibit great customer service skills and enthusiasm with a Be BOLD attitude
  • Collaborate as part of a team using open communication, excellence in service, integrity, and accountability
  • Build trust by working independently with minimal supervision
  • Take responsibility to ensure customers are satisfied


Target Experience
  • Previous call center experience is an asset


Seniority Level
  • Entry-level position


Employment Type
  • Full-time opportunity


Job Function
  • Customer Service Representative


Industries
  • Outsourcing and Offshoring Consulting Services

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