Lead Client Service Manager

24 hours ago


Cebu City, Central Visayas, Philippines beBeeService Full time ₱800,000 - ₱1,200,000
Job Title

Lead Client Service Manager

About the Role

This position is responsible for leading a team of customer service representatives in delivering exceptional support to clients across multiple brands and products.

Key Responsibilities
  • Manage a team of customer service representatives, providing guidance and coaching to ensure high-quality service delivery.
  • Develop and implement strategies to drive service excellence, resulting in improved client satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and address operational inefficiencies, implementing process improvements to enhance productivity and efficiency.
Qualifications
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management


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