
Customer Experience Advocate
1 week ago
Job Description
">We are seeking a Customer Experience Specialist to join our team. As a key member of the Customer Experience team, you will play a crucial role in ensuring that customers receive exceptional support and service.
">Responsibilities:
">- ">
- Respond to customer inquiries and resolve issues in a timely and professional manner.">
- Work collaboratively with the wider squad and support team to provide best practice system use and education to customers.">
- Analyse product functionality and identify user errors and root causes.">
- Escalate bugs or product logic/functionality concerns as necessary.">
- Use internal tools to maintain records and investigate tickets.">
Requirements
">To be successful in this role, you will need:
">- ">
- 1–2 years of experience in a fast-paced customer service/support environment.">
- Relevant payroll experience (e.g., KeyPay).">
- Prior experience in a SaaS customer experience environment.">
- Strong problem solving and troubleshooting skills.">
- Ability to manage competing priorities and work autonomously.">
- Strong verbal and written communication skills.">
Benefits
">We offer a remote working environment with flexible hours, access to cutting-edge tools, and a collaborative, outcomes-driven team. You'll have the opportunity to own ESOP (employee share options) and access a wide range of benefits, including generous paternity leave and strong learning and development opportunities.
">What We Look For
">We celebrate diverse perspectives and experiences. We invite people of all backgrounds and identities to apply for this position.
">Job Details
">Seniority level: Entry level
">Employment type: Full-time
">Job function: Customer Service
">Industries: Technology, Information and Internet
">We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
"],-
Senior Customer Experience Advocate
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerExperience Full time ₱45,000 - ₱50,000Job TitleWe are seeking a highly skilled and experienced Senior Customer Experience Advocate to join our team in delivering exceptional customer support and technical assistance.
-
Customer Experience Representative
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱2,000,000 - ₱4,000,000Job Description:We are seeking a skilled professional to interact with customers, addressing inquiries and resolving complaints regarding clients' products and services. As a key member of our team, you will collaborate with internal and external teams to handle customer needs and provide timely and professional service.Our ideal candidate is someone who is...
-
Technical Customer Experience Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeAdvocate Full time ₱564,630 - ₱1,086,200Job DescriptionWe are seeking a highly skilled Technical Support Advocate to join our dynamic team. This role is responsible for providing exceptional technical support to customers, partners, and colleagues in a fast-paced environment.The ideal candidate will have strong analytical skills, be able to diagnose and resolve complex technical issues...
-
Technical Customer Experience Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱600,000 - ₱700,000Job OpportunityAs a technical support engineer, you will play a vital role in delivering exceptional customer experiences by providing timely and effective solutions to technical issues.Serve as the primary point of contact for customers, utilizing strong communication and troubleshooting skills to resolve queries efficiently.Collaborate closely with...
-
Customer Experience Advocate
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeMarketing Full time ₱864,000 - ₱1,728,000About Our OpportunityBoldr is a global organization dedicated to delivering exceptional client experiences while creating access to meaningful work in diverse communities.Our team is united by a desire to connect people with common values for bold impact.We employ over a thousand team members across five countries and aim to grow our presence globally.Key...
-
Global Customer Experience Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time $80,000 - $100,000Job TitleCustomer Advocate Role DescriptionJob OverviewWe are seeking an experienced professional to lead our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.Key ResponsibilitiesOwn the end-to-end customer experience and define scalable...
-
Global Customer Experience Advocate
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeCare Full time ₱12,000 - ₱18,000Technical Support ProfessionalWe're seeking a skilled and dedicated Technical Support Professional to join our team. In this role, you'll be responsible for providing critical support to customers worldwide.The key responsibilities of this position include:Acting as the first point of contact for customer inquiries via chat, email, and phoneResolving...
-
Brand Advocate
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeMarketing Full time $6,000 - $7,200Job Title: Brand AdvocateAs a pivotal member of our marketing team, you will be responsible for crafting and implementing comprehensive marketing strategies that drive brand awareness and customer engagement. You will collaborate with cross-functional teams to create and execute impactful marketing campaigns, analyze performance metrics, and identify...
-
Chief Customer Service Liaison
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerExperience Full time ₱2,000,000 - ₱4,000,000Job OpportunityAt our organization, we are looking for a highly skilled and motivated professional to join our team as a Senior Customer Advocate.This is a challenging role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.As a Senior Customer Advocate, you will be responsible for...
-
Strategic Customer Advocate
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeSuccess Full time $85,400 - $122,000Customer Success Manager Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance.The ideal candidate will have a strong background in customer-facing roles, with experience in...