Administrative Operations Professional
20 hours ago
A Business Operations Coordinator is responsible for managing client communications, coordinating with teams and handling administrative tasks.
Key Responsibilities:- Manage all client communications with prompt responses to eliminate missed opportunities
- Coordinate between teams to ensure clear communication channels and updated job requirements
- Handle comprehensive administrative tasks including data entry, invoice processing and maintaining organized documentation
- Oversee compliance management including build pass and ensuring all job documents are properly maintained
- Utilize software systems including Build Exact for maximum efficiency and quality control processes
- Chase up employee tasks deliverables and site reporting to improve team accountability and performance
- Assist with quoting and tendering processes supplier price checking and quote comparisons
- Forward financial documents to Xero and manage systematic invoice processing to prevent cash flow delays
- Implement weekly checklists for site managers covering job variations accidents client satisfaction and progress updates
- Create and maintain standard operating procedures and checklists for recurring business processes
- Provide accountability support to business owners by tracking daily tasks and deliverables
- Strong experience with construction or trades industry administrative processes
- Proficiency with accounting software and construction management tools
- Excellent written and verbal communication skills with ability to interact professionally with clients and team members
- Experience with compliance documentation and understanding of WHS requirements in construction
- Strong organizational skills with ability to manage multiple projects and deadlines simultaneously
- Proactive mindset with ability to identify process improvement opportunities
- Experience with data entry invoice processing and financial administration
- Comfortable using screen recording software and creating process documentation
- Ability to work independently while maintaining regular communication with business owners
- Understanding of Australian construction industry practices and terminology
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