Customer Service Representative

7 hours ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

Job Title: Customer Service Representative

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

You will be handling customer inquiries, resolving issues, and providing information and assistance to customers in a professional and courteous manner. You will also be working closely with other teams to ensure seamless delivery of services.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat in a timely and efficient manner.
  • Resolves customer complaints and issues in a professional and courteous manner.
  • Provides product and service information to customers.
  • Work collaboratively with other teams to achieve business objectives.
Requirements

To succeed in this role, you will need:

  • Excellent Communication Skills: You should have excellent verbal and written communication skills, including active listening skills and the ability to communicate complex information in a clear and concise manner.
  • Customer Service Experience: You should have previous experience in a customer-facing role, preferably in a call center or similar environment.
  • Problem-Solving Skills: You should be able to analyze problems, identify solutions, and implement changes as needed.
  • Teamwork: You should be able to work collaboratively with other teams to achieve business objectives.
What We Offer
  • Competitive Salary: We offer a competitive salary package that includes a basic salary, performance-related bonuses, and additional benefits.
  • Opportunities for Growth: We offer opportunities for growth and development within the company, including training and career advancement.
  • Collaborative Work Environment: We have a collaborative work environment that fosters teamwork, open communication, and mutual respect.

Apply Now

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