Customer Service Representative

3 days ago

Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per year

About the role

Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers through both phone and digital channels.

What you'll be doing

  • Respond to customer inquiries and concerns in a professional and timely manner
  • Resolve customer issues and complaints effectively and efficiently
  • Maintain accurate records of customer interactions and transactions
  • Upsell and cross-sell products and services to meet customer needs
  • Collaborate with other teams to ensure a seamless customer experience
  • Adhere to company policies, procedures, and quality standards

What we're looking for

  • High school diploma or equivalent
  • 1-2 years of experience in a customer service or call centre role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Proficient in Microsoft Office applications
  • Excellent problem-solving and decision-making skills
  • Passionate about providing exceptional customer service

What we offer

At SUNRISE SEARCH & SUPPORT INC', we value our employees and offer a competitive benefits package, including:

  • Attractive salary and performance-based bonuses
  • Comprehensive health insurance coverage
  • Opportunities for career advancement and professional development
  • Flexible work schedule and work-from-home options
  • Team-building activities and employee recognition programs

About us

SUNRISE SEARCH & SUPPORT INC' is a leading provider of customer service solutions in the Philippines. We have a strong reputation for delivering exceptional service to our clients and are committed to creating a positive and supportive work environment for our employees. Join our team and be a part of our continued success

Apply now for this exciting opportunity

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