Customer Experience Advocate
3 days ago
We are seeking a highly skilled Commercial Client Operations (CCO) Coordinator to join our team. As a CCO Coordinator, you will be responsible for delivering exceptional client service by processing requests in a timely manner.
Key Responsibilities:- Process client requests in accordance with company policies and procedures.
- Resolve client queries and concerns in a professional and efficient manner.
- Collaborate with internal teams to resolve complex client issues.
- College degree or equivalent work experience.
- Proven customer service experience.
- Strong communication and problem-solving skills.
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Delegate CX Full timeCustomer Experience Advocate RoleWe are seeking a highly skilled and results-driven individual to join our team as a Business Development Representative. In this role, you will be responsible for driving sales growth, enhancing the customer experience, and developing strong relationships with clients.Key ResponsibilitiesDesign and implement targeted email...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Boldr Full timeWelcome to Boldr, where we're redefining client experiencesWe're a global B-Corp dedicated to delivering world-class experiencesWe employ a diverse team of over 1,000 people across five countriesOur values guide our workAuthenticity drives meaningful connectionsCuriosity fuels our best workDynamism helps us growAbout the PositionIn this role, you'll interact...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Firstsource Solutions Limited Full timeAbout UsFirstsource Solutions Limited is a pioneering business process outsourcing (BPO) company that empowers organizations to deliver remarkable customer experiences. We pride ourselves on being a trusted partner, delivering high-quality services while fostering a culture of innovation and continuous improvement.The Job:We are seeking a Customer Experience...
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Technical Customer Advocate
3 days ago
Manila, National Capital Region, Philippines Five9 Philippines Inc. Full timeRole DescriptionWe are looking for a Technical Customer Advocate to join our Hypercare team at Five9 Philippines Inc. The successful candidate will be responsible for providing advanced-level technical support to assigned customers, ensuring timely resolution of high-impact technical cases.Key ResponsibilitiesOperate as the lead point of contact for all...
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Customer Success Advocate
1 day ago
Manila, National Capital Region, Philippines Ll Oefentherapie Full timeLeverage your passion for technical problem-solving as a Customer Success Advocate at Oracle NetSuite. You'll work closely with customers to identify and resolve complex technical issues, providing expert guidance and support to ensure seamless operations.The CSADP prepares individuals for an exciting and rewarding career within Oracle NetSuite. As an...
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Customer Service Advocate
3 days ago
Manila, National Capital Region, Philippines Innovative Information Technology Solutions, Inc. Full timeWe are looking for a Customer Service Advocate to join our customer support team at Innovative Information Technology Solutions, Inc.In this role, you will be responsible for providing exceptional customer service by efficiently resolving technical tickets and tasks.Your key responsibilities will include:Responding to customer inquiries and resolving...
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Client Success Advocate
2 days ago
Manila, National Capital Region, Philippines Cubed Technologies Solutions Phils Inc. Full timeCubed Technologies Solutions Phils Inc. is seeking a highly skilled Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for ensuring that clients receive exceptional service and support throughout their journey with our company.About the Role:This is an excellent opportunity for individuals who are passionate about...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Ubiquity Global Services, Inc. Full timeAbout UsUbiquity Global Services, Inc. is recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce. We were founded on the belief that our clients and their customers deserve better. Our company provides multilingual, end-to-end solutions for customer experience management, back-office/risk...
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Customer Experience Advocate
6 days ago
Manila, National Capital Region, Philippines IMV INTERNATIONAL MICRO VILLAGE INC. Full timeWhy Join UsWe are a company that is passionate about delivering exceptional customer service and driving sales. We offer a dynamic work environment and opportunities for growth and development.Key Benefits:Becoming a Product Knowledge Powerhouse: Develop in-depth knowledge of our product lines and become a go-to person for both customers and colleagues.Stay...
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Streaming Service Customer Advocate
1 day ago
Manila, National Capital Region, Philippines Sutherland Full timeJoin us at Sutherland, where we strive to provide exceptional customer experiences through our Streaming Service!As a Streaming Service Customer Advocate, you will be responsible for handling customer inquiries, resolving complaints and concerns, and capturing relevant information accurately in our systems. Your primary goal will be to establish a strong...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Check Point Software Full timeAbout the Job DescriptionWe are seeking a highly motivated Technical Support Specialist to join our Email Security Team at Check Point Software. As a key member of our team, you will be responsible for providing expert-level technical support to our customers and helping them resolve complex technical issues related to email security.As a member of our team,...
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Customer Experience Specialist
4 days ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeJob SummaryWe are seeking a skilled Customer Care Advocate I to join our team. As a Customer Care Advocate I, you will be responsible for performing complex transactions regarding claims and returns requests and process corresponding credits and/or denials. You will work closely with other departments to resolve disputed claims or debits. Your task will...
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Full Stack Engineer
2 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeWe are a fast-growing SaaS platform in the Customer Experience (CX) space, and we're looking for a talented Backend Engineer to join our team.Job DescriptionDesign and develop high-performance backend systems, integrating with third-party APIs and modern cloud technologies.Build connectors and integrations with various CRM and CSAT platforms, ensuring...
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Senior Customer Advocate
4 weeks ago
Manila, National Capital Region, Philippines Boldr Full timeA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five countries...
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Customer Experience Representative
6 days ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeAbout the RoleAs a Customer Care Advocate I, you will serve as the primary point of contact for customers seeking information about orders, quotes, and product inquiries. Your role will be crucial in ensuring a seamless customer experience through expertise, ownership, accountability, and responsiveness.You will receive general training on all products and...
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Customer Experience Ambassador
4 days ago
Manila, National Capital Region, Philippines Alchemy Insights, LLC Full timeAlchemy Insights, LLC OverviewWe are a leading provider of developer tools and infrastructure for the web3 ecosystem. Our mission is to empower builders to create exceptional on-chain products.About the RoleThe Customer Experience Advocate will serve as the first point of engagement for our community in critical channels such as Discord and online platforms....
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Quality Analyst Customer Experience
1 day ago
Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full timeAbout the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...
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Client Success Advocate
4 days ago
Manila, National Capital Region, Philippines Macrologic Full timeWe require a Client Success Advocate to oversee the maintenance of our client relationships, ensuring they receive exceptional service and support throughout their engagement with Macrologic.Your duties will involve resolving client complaints, providing regular updates on project progress, and collaborating with internal stakeholders to address client...
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Client Success Advocate
6 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeIn this role, you will be a Client Success Advocate at HCL Technologies Philippines Inc, focusing on delivering exceptional customer experiences and resolving end-user issues efficiently.Key responsibilities:Provide timely assistance to clients via voice interactionsMeet key performance indicators (KPIs) such as attendance, login hours, unscheduled leave,...
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Chief Customer Experience Officer
3 days ago
Manila, National Capital Region, Philippines OfficePartners, 360 Inc. Full timeJob Overview:We are seeking an experienced professional to lead our customer experience efforts. As Chief Customer Experience Officer, you will be responsible for gathering, analyzing, and acting on customer feedback.Key Responsibilities:Customer Feedback & Data Analysis:Analyze customer feedback to identify trends, pain points, and opportunities for...