Customer Experience Advocate

3 days ago


Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full time
Job Purpose

We are seeking a highly skilled Commercial Client Operations (CCO) Coordinator to join our team. As a CCO Coordinator, you will be responsible for delivering exceptional client service by processing requests in a timely manner.

Key Responsibilities:
  1. Process client requests in accordance with company policies and procedures.
  2. Resolve client queries and concerns in a professional and efficient manner.
  3. Collaborate with internal teams to resolve complex client issues.
Requirements:
  • College degree or equivalent work experience.
  • Proven customer service experience.
  • Strong communication and problem-solving skills.


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