Senior Customer Experience Specialist

2 days ago


Taguig, National Capital Region, Philippines SMARTPARK SYSTEMS SOLUTIONS INC. Full time

At SMARTPARK SYSTEMS SOLUTIONS INC., we are seeking a Senior Customer Experience Associate to join our team. As a key member of our front desk operations, you will be responsible for managing day-to-day activities, including answering calls, welcoming visitors, and handling tenant inquiries.

This role involves administrative support, reporting, inventory management, and addressing workplace issues by coordinating with the Customer Success Lead. You will also be responsible for enforcing company policies, overseeing site readiness, facilitating conference room bookings, assisting with marketing events, and building strong relationships with clients.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a customer-focused approach. If you are a detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

  • Key Responsibilities:
  • Manage front desk operations, including answering calls and welcoming visitors
  • Handle tenant inquiries and resolve issues in a timely manner
  • Provide administrative support, including reporting and inventory management
  • Enforce company policies and oversee site readiness
  • Facilitate conference room bookings and assist with marketing events

We offer a competitive salary and a comprehensive benefits package, including health insurance, retirement savings, and paid time off. If you are a motivated and customer-centric individual looking for a new challenge, please submit your application today.



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