Senior IT Business Analyst Specialist
17 hours ago
Hunter's Hub Inc. is seeking a highly skilled and experienced Senior IT Business Analyst Specialist to join our team.
Key Responsibilities:- Collaborate with Developers: Work closely with developers to assess the feasibility of application changes and explore alternative solutions that meet business objectives and needs.
- Support UAT and Implementation: Provide support for User Acceptance Testing (UAT) and implementation as needed, ensuring seamless transitions and efficient delivery of services.
- Review Submitted Requests: Receive and review submitted requests to be transitioned into the service catalogue, ensuring accuracy and completeness.
- Participate in Service Transition Planning: Contribute to service transition activity planning, guaranteeing effective coordination and communication among stakeholders.
- Prepare Reports: Develop reports to support the Service Management department in managing the delivery of application support, maintenance, and ticket resolution, providing valuable insights and data-driven recommendations.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum 3 years' experience in business analysis in banking or financial institutions, with expertise in IT project management, requirements analysis, and documentation.
- Skills: Proven ability to conduct User Acceptance Testing (UAT) and Operational Readiness Testing (ORT), prepare user manuals and training materials, and possess advanced skills in MS Excel.
- Personal Qualities: Strong stakeholder management skills, with the ability to influence and work closely with stakeholders to determine acceptable solutions, an analytical mind with problem-solving abilities, and excellent communication and interpersonal skills.
We are a dynamic and innovative organization committed to delivering exceptional services and solutions to our clients. As a Senior IT Business Analyst Specialist, you will play a critical role in driving our success and contributing to the growth and development of our team.
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