Strategic Account Manager

6 days ago


Quezon City, National Capital Region, Philippines Outsourced Full time
About the Role

We are looking for a skilled Strategic Account Manager to join our team. As a key member of our client retention team, you will be responsible for managing relationships and driving growth with our strategic clients.

The ideal candidate will have at least 5 years of experience in customer success environments, with a proven track record of building strong relationships and driving business results.

Key Responsibilities:

  1. Develop and implement customized account plans to drive client growth and retention.
  2. Build and maintain strong relationships with key decision makers at our clients.
  3. Maintain accurate records of client interactions and progress towards goals.
  4. Collaborate with internal teams to identify and address client needs and issues.

Requirements:

  • At least 5 years of experience in customer success environments.
  • Proven track record of building strong relationships and driving business results.
  • Strong program management, presentation, and negotiation skills.
  • Excellent communication skills to deliver clear messages and create positive experiences for clients.


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