Strategic Account Manager
6 days ago
We are looking for a skilled Strategic Account Manager to join our team. As a key member of our client retention team, you will be responsible for managing relationships and driving growth with our strategic clients.
The ideal candidate will have at least 5 years of experience in customer success environments, with a proven track record of building strong relationships and driving business results.
Key Responsibilities:
- Develop and implement customized account plans to drive client growth and retention.
- Build and maintain strong relationships with key decision makers at our clients.
- Maintain accurate records of client interactions and progress towards goals.
- Collaborate with internal teams to identify and address client needs and issues.
Requirements:
- At least 5 years of experience in customer success environments.
- Proven track record of building strong relationships and driving business results.
- Strong program management, presentation, and negotiation skills.
- Excellent communication skills to deliver clear messages and create positive experiences for clients.
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Director of Strategic Communications
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