Training Manager

4 days ago


Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

Job Description

The ideal candidate for this Learning and Development Manager role at E-Solutions IT Services will possess a strong background in training, with 8 years of HR experience and 5 to 7 years of managerial experience specializing in the BPO industry.

This individual will lead the design and execution of training programs aimed at improving employee skills and performance. They will work closely with leadership to assess organizational training needs and develop strategies to meet them.

The selected candidate will be responsible for guiding and managing the Learning & Development team to ensure effective implementation of training initiatives. They will also provide instructional design expertise to create engaging and impactful training materials and modules.

In addition, they will analyze training feedback and performance metrics to ensure program effectiveness and partner with different departments to align training with business goals and priorities.

To succeed in this role, the ideal candidate will have a Bachelor's/College degree in Human Resource Management, Psychology, or a related field. They must also have a minimum of 8 years of HR experience, focusing on Learning and Development, and 5 to 7 years of managerial experience in Training & Development in a BPO environment.


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