Training Manager

5 days ago


Makati City, National Capital Region, Philippines LVMH Group Full time

FENDI is a leading luxury Maison renowned for its craftsmanship, innovation, and timeless style. We are now seeking expressions of interest for you bring your expertise and passion for luxury retail as our Training Manager. This prestigious role offers the chance to influence and enhance the retail experience within one of the world's most revered fashion Maison's.

The Role:

The Training Manager at FENDI is more than an educator; you are an ambassador of our brand values and an architect of customer service excellence.

You will instill the essence of FENDI into every training session, ensuring our teams deliver an unparalleled customer experience synonymous with our name.

This role is crucial to our company's success by leading, developing, and executing the Regional Retail Training Strategy aimed at enhancing sales staff performance. You will ensure that store-level teams possess the necessary knowledge (brand, product, service standards), skills, and competencies.

In close collaboration with the central Retail Training team, you will be responsible for implementing and maintaining global retail training standards and policies across Australia.

Job Responsibilities

Reporting to the General Manager and working closely alongside Retail Operations and HR, you will be responsible for the following:

  • Ensure effective deployment of Fendi WW retail training programs at local market/store level and monitor progress, programs such as new Store Manager and Sales Associate Induction in partnership with local HR and "Customer Journey" to sales employees.
  • Monitor and track the delivery and effectiveness of the training plan in the markets and ensure all activities executed are following the Global / Regional standards.
  • Lead the retail training needs analysis and training plan for the region through understanding of company strategy and direction with Regional President, central Retail Training team and market retail management (General Manager/Retail Director/Manager, Store Manager).
  • Develop and implement actions and programs according to the training needs and objectives defined (e.g. NPS).
  • Coordinate the regional calendars on all in-store training activities (seasonal trainings with merchandisers, Made-to-Order, Fur Academy Training, Visual Merchandising, Client Relationship Management).
  • Partner with Merchandising and HR department to design a well-rounded training plan for sales employees to develop their management and soft skills on top of product know-how.
  • Facilitate in-store or classroom trainings in local markets as well as global retail training events and activities.
Profile

Qualifications:

  • A distinguished career in luxury retail training or equivalent high-end service industries.
  • A fluent connoisseur in fashion trends, haute couture heritage, and luxury consumer psychology.
  • Exceptional presentation skills polished by experience in engaging discerning audiences.
  • Willingness to travel.
  • Multilingual capabilities are highly regarded.
#J-18808-Ljbffr
  • Training Manager

    3 days ago


    Makati City, National Capital Region, Philippines Shangri-La Group Full time

    Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...


  • Makati City, National Capital Region, Philippines UnitedHealth Group Full time

    UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their...


  • Makati City, National Capital Region, Philippines Shangri-La Group Full time

    Company OverviewShangri-La Mactan, Cebu is a 5-star resort that offers luxury relaxation and wellness, lively entertainment, and exciting recreational activities. It takes pride in its delectable cuisine, room promotions, and genuine Asian hospitality and Shangri-La signature service.We are part of the Shangri-La Group, a renowned hospitality company with a...


  • Makati City, National Capital Region, Philippines Eight Group of Companies Full time

    Training Officer Job ProfileThe Training Officer is responsible for coordinating and executing training programs for our employees. The ideal candidate will have a Bachelor's degree in a relevant field and at least one year of experience in a related position. Key responsibilities include:- Coordinating with the Operations Department to ensure a smooth...


  • Makati City, National Capital Region, Philippines J-K Network Services Full time

    COMPANY PROFILE:This company is a restaurant industry and it established on 1989. Their company known in every global chain they bring to local shores, every creative dish they prepare, and every service they provide with a smile are all done with passion and dedication.Position: Training and Development ManagerCompany Industry: RestaurantWork Location:...


  • Makati City, National Capital Region, Philippines WHR Global Consulting Full time

    At WHR Global Consulting, we believe in empowering businesses through innovative talent solutions. We are looking for a skilled Product Training and Events Support Specialist to join our team.Responsibilities:Deliver comprehensive training sessions on product knowledge and sales strategiesOrganize and execute events to support product launches and business...

  • Training Specialist

    2 weeks ago


    Makati City, National Capital Region, Philippines RecruiterPH Full time

    Responsibilities:• Assess training needs for employees and departments.• Design and develop training materials.• Evaluate the effectiveness of training programs and make necessary adjustments.• Collaborate with subject matter experts and management to develop training programs.• Monitor and track employee participation and progress in training...

  • Training Head

    3 days ago


    Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    On-site - Makati 1-3 Yrs Exp Bachelor Full-timeJob DescriptionThe Front of House (FOH) Training Head is responsible for leading the development, implementation, and management of training programs that ensure exceptional service standards, operational efficiency, and employee engagement within the FOH teams. The individual in this role will be a key player...

  • Training Specialist

    4 weeks ago


    Makati City, National Capital Region, Philippines RecruiterPH Full time

    Responsibilities:• Assess training needs for employees and departments.• Design and develop training materials.• Evaluate the effectiveness of training programs and make necessary adjustments.• Collaborate with subject matter experts and management to develop training programs.• Monitor and track employee participation and progress in training...


  • Makati City, National Capital Region, Philippines Rockwell Land Corporation Full time

    We are seeking a highly skilled and experienced Sales Training Development Manager to lead the development, implementation, and execution of comprehensive training programs designed to elevate the performance and skills of our sales team. The ideal candidate will bring a proven track record in sales training, excellent communication skills, and a genuine...


  • Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    About Security Bank Corporation">We are a dynamic and innovative bank that provides a wide range of financial services to individuals and businesses.About The Role">This role involves developing and implementing effective training programs to ensure that employees meet the required standards.Key Responsibilities">Creating engaging and informative content for...

  • Training Officer

    4 weeks ago


    Makati City, National Capital Region, Philippines Its Time For Tims Coffee Full time

    The Training Officer is responsible for developing the knowledge and skills of a company's workforce. Provide training, support, guidance, mentoring, and coaching to the members of the operations team. Assist in developing and designing training modules and guides for the workforce.Educational Background-Graduate of a 4-year Business Management course,...

  • Training Officer

    3 days ago


    Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    About The RoleAs a Training Officer under the Contact Center Channel, you will be responsible for administering all required activities, learning modules, and administrative deliverables during training and ensuring that trainees adhere to all pre-requisites of endorsement to production.How You'll ContributeDeveloping call centers' education materials, such...

  • Training Specialist

    6 hours ago


    Makati City, National Capital Region, Philippines Neksjob Philippines Full time

    Neksjob Philippines is seeking a skilled Trainer to facilitate training programs for employees in the areas of Banking, Financial Services, and Insurance (BFSI). The role involves developing engaging training materials, providing one-on-one coaching, and assessing performance to ensure continuous employee growth and development.The ideal candidate will have...

  • Training Officer

    3 days ago


    Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    About Security Bank Corporation">We are one of the Philippines' best capitalized private domestic universal banks. Our major businesses cover retail, corporate, commercial, and business banking.About The Role">This role is responsible for administering all required activities, learning modules, and administrative deliverables during training and ensuring...


  • Makati City, National Capital Region, Philippines Evident Integrated Marketing & PR Full time

    About the RoleWe are looking for a highly motivated and experienced Training and Development Manager for Advocacy Services to join our team at Evident Integrated Marketing & PR. As a key member of our team, you will be responsible for designing and delivering training programs that meet the needs of our clients.Key Responsibilities:Project Management &...

  • Training Specialist

    3 days ago


    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    On-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionJob Title: Call Center TrainerWork Arrangement: On-SiteWork Schedule: Shifting ScheduleKey Responsibilities:Develop & Deliver Training Programs: Design and conduct dynamic training sessions for Customer Service and Sales teams, equipping them with the skills to handle inquiries, drive...


  • Makati City, National Capital Region, Philippines Nexus Recruitment Group Full time

    Product Training and Events Support SpecialistAbout Us:Nexus Recruitment Group is seeking a highly motivated Sales Training Specialist to join our team. The successful candidate will be responsible for designing, delivering, and managing training programs to support the sales team, particularly in life insurance.Responsibilities:Design and deliver effective...


  • Makati City, National Capital Region, Philippines AIA Hong Kong and Macau Full time

    Join AIA in our mission to help our customers and community live Healthier, Longer, Better Lives. As a Learning Delivery and Professional Development Specialist, you'll contribute to this vision by effectively delivering targeted learning and professional development programs and interventions for sellers and partners.This role requires a bachelor's degree...


  • Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    Job Description:The Front of House (FOH) Training Head is a critical role within HR TechX Corp. that requires exceptional leadership skills to develop, implement, and manage training programs for FOH teams.Key Responsibilities:Training Needs Analysis: Conduct thorough assessments of skills gaps and performance challenges within the FOH team, utilizing data...