BPO Training Coordinator
2 days ago
Summary:Responsible for all administrative and reporting activities of the Training Organization.Responsibilities: Provide support to the new hire training process including, but not limited to, scheduling, obtaining system logins, resolution of time-in issues, material preparation, etc Coordinate setup of pre and post-training sessions including, but not limited to, training materials, sign-in sheets, survey generation, etc Develop, maintain and audit reports to meet department and client requirements Work with the training managers/supervisors to ensure the delivery of administrative tasks Maintain the scheduling and preservation of all training assets such as training rooms, laboratories, equipment, supplies, etc Manage the data input/output integrity of ALPS and/or Program LMS Track performance of new hire classes for both US & PH Geos by collating data such as but not limited to throughput, performance in nesting/learning lab/NEE, and new hire surveys. Create, maintain, and audit reports such as but not limited to trainer observation, supplemental completion, compliance, productivity. Manage new hire training seat capacity by attending weekly hiring meetings, tracking cancelled/additional classes, and communicating updates to recruitment, training, HR, RMG and operations. Provide reporting insights and analysis to global training leadership.Skills/Qualifications: Amenability to work in Commonwealth Q.C. Amenability to work on night shift (9PM - 6AM) Skill in verbal and written communication to analyze, interpret, and address training needs Knowledge of PC applications such as MS Office, Tableau, etc Ability to work in a dynamic and time-critical environment Ability to be flexible and quickly adapt to changing business needs and processes Bachelor's Degree with a minimum 6mos of relevant/related work experience
-
BPO Training Coordinator
2 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeSummary: Responsible for all administrative and reporting activities of the Training Organization. Responsibilities: Provide support to the new hire training process including, but not limited to, scheduling, obtaining system logins, resolution of time-in issues, material preparation, etc Coordinate setup of pre and post-training sessions...
-
BPO Training Coordinator
19 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timeSummary: Responsible for all administrative and reporting activities of the Training Organization. Responsibilities: Provide support to the new hire training process including, but not limited to, scheduling, obtaining system logins, resolution of time-in issues, material preparation, etc Coordinate setup of pre and post-training sessions including,...
-
BPO Training Specialist
1 day ago
Quezon City, Philippines LeadAdvisors Full time ₱35,000 - ₱50,000We are looking for a highly skilled and experienced Call Center Training Specialist to join our team. The ideal candidate will be responsible for designing, implementing, and evaluating training programs that enhance the performance and efficiency of our call center agents. This role requires a strategic thinker with strong leadership, communication, and...
-
BPO Training Director
13 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timePosition Purpose: The Training Director shall be responsible in growing and leading a team of training specialists to support the ramp growth and class performance. He or she must have passion to serve all customers, thrive in a high-intensity, high volume environment while achieving the highest level of customer experience. Essential Functions and...
-
BPO Training Director
10 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timePosition Purpose:The Training Director shall be responsible in growing and leading a team of training specialists to support the ramp growth and class performance. He or she must have passion to serve all customers, thrive in a high-intensity, high volume environment while achieving the highest level of customer experience.Essential Functions and...
-
BPO Training Manager
13 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timePosition Purpose: The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team members and exceeding customer...
-
BPO Training Manager
10 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timePosition Purpose:The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team members and exceeding customer relationships.Essential...
-
BPO Associate Training Director
2 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeMinimum Job Requirements (Education, Experience, Skills): Bachelor’s Degree education. Amenable to work on all Afni Sites Fixed night shift Three to five years' experience in leading the training delivery function in the call center industry is preferred. Shall lead the implementation of all training strategies ...
-
BPO Associate Training Director
2 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeMinimum Job Requirements (Education, Experience, Skills): Bachelor’s Degree education. Amenable to work on all Afni Sites Fixed night shift Three to five years' experience in leading the training delivery function in the call center industry is preferred. Shall lead the implementation of all training strategies Impressive...
-
BPO Associate Training Director
19 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timeMinimum Job Requirements (Education, Experience, Skills): Bachelor’s Degree education. Amenable to work on all Afni Sites Fixed night shift Three to five years' experience in leading the training delivery function in the call center industry is preferred. Shall lead the implementation of all training strategies ...
-
Trainer (BPO)
2 days ago
Quezon City, Philippines Cobden and Carter International Full timeTraining Manager (BPO) Join one of the known outsourcing solutions providers as a Training Manager. About the role Provide training for both current and newly hired employees to equip them for key responsibilities and tasks. Demonstrate company and client standards by fostering a supportive atmosphere that helps participants achieve their fullest...
-
Trainer (BPO)
1 day ago
Quezon City, Philippines Cobden and Carter International Full timeTraining Manager (BPO)Join one of the known outsourcing solutions providers as a Training Manager.About the roleProvide training for both current and newly hired employees to equip them for key responsibilities and tasks. Demonstrate company and client standards by fostering a supportive atmosphere that helps participants achieve their fullest...
-
Makati City, National Capital Region, Philippines Procurement and Supply Institute of Asia Full timeAbout the RoleAt Procurement and Supply Institute of Asia, we are seeking a skilled Training Coordinator and Learning Facilitator to join our team. As a key member of our training department, you will play a crucial role in coordinating and supporting our training programs and initiatives.Key ResponsibilitiesTraining Schedule Management: Create and manage...
-
Trainer (BPO)
2 days ago
Quezon City, Philippines Cobden and Carter International Full timeTraining Manager (BPO) Join one of the known outsourcing solutions providers as a Training Manager. About the role Provide training for both current and newly hired employees to equip them for key responsibilities and tasks. Demonstrate company and client standards by fostering a supportive atmosphere that helps participants achieve their fullest...
-
BPO Training and Facilitation Specialist
6 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the RoleWe are seeking a highly skilled BPO Training and Facilitation Specialist to join our team at TASQ Staffing Solutions.Job DescriptionThe ideal candidate will have experience in training and mentoring facilitation, with a strong background in the banking domain. The role involves working onsite daily, with a shift schedule that aligns with US...
-
Training and Development Coordinator
6 days ago
Makati City, National Capital Region, Philippines Procurement and Supply Institute of Asia Full timeJob OverviewThe Procurement and Supply Institute of Asia is seeking a highly motivated individual to fill the role of Marketing Intern. As a key member of our team, you will be responsible for planning and coordinating staff training, ensuring that all employees receive the necessary skills and knowledge to excel in their roles.About the RoleThis exciting...
-
Training Expert for Operations Excellence
6 days ago
Quezon City, National Capital Region, Philippines Cobden and Carter International Full timeOverviewCobden and Carter International is a leading outsourcing solutions provider seeking an experienced Training Manager to join our team. This role is ideal for a professional with expertise in training and development, particularly in the BPO setting.
-
BPO PHRN
2 days ago
Pasay City, Philippines Manpower Core Group Inc. Full timeKey skills PHRN USRN Healthcare Industry BPO trainer Process trainer Job Title: PHRN / USRN - Training Assistant Manager Basic salary: PHRN - 40K, USRN - 50K Work schedule: Shifting Work set up: Hybrid Site Assignment: MOA Pasay Interview Process: Onsite QUALIFICATIONS: • Must have active PHRN and USRN License, can try PHRN license only with good...
-
BPO PHRN
2 days ago
Pasay City, Philippines Manpower Core Group Inc. Full timeKey skills PHRN USRN Healthcare Industry BPO trainer Process trainer Job Title: PHRN / USRN - Training Assistant Manager Basic salary: PHRN - 40K, USRN - 50K Work schedule: Shifting Work set up: Hybrid Site Assignment: MOA Pasay Interview Process: Onsite QUALIFICATIONS: • Must have active PHRN and USRN License, can try PHRN license only with good...
-
DM/GM - HRBP (BPO)
2 days ago
Iloilo City, Philippines Manpower Core Group Inc. Full timeKey skills HRBP HRBP Manager BPO Experience Leadership Job Title: DM/GM HRBP Work location: Iloilo City Work set up: Onsite and open for relocation Work shift: Shifting/ Night shift Salary: up to 100K Qualifications: • 7+ years of leadership experience in HR • With relevant experience as an HRBP or HR Manager in BPO • Willing to work in Iloilo and...