Senior Event Monitoring Team Manager

10 hours ago


Pasig, National Capital Region, Philippines Career Professionals, Inc. Full time
Job Description

We are seeking a highly skilled Senior Event Monitoring Team Manager to lead our Event Monitoring Team. As the IT Infrastructure Operations Lead, you will be responsible for overseeing the continuous monitoring of our IT infrastructure and applications.

Key Responsibilities:

  • Oversight of event monitoring and detection processes
  • Establishment and maintenance of monitoring thresholds and alert configurations
  • Categorization of events based on their nature and potential impact
  • Prioritization of events to ensure timely response to critical issues
  • Development and implementation of procedures for event response
  • Escalation of events to the appropriate teams or individuals when necessary
  • Collaboration with Incident Management, Problem Management, and other ITSM processes

Requirements:

  • Proven experience in event monitoring and management
  • Strong understanding of IT infrastructure and applications
  • Excellent leadership and communication skills
  • Ability to work effectively in a team environment

Benefits:

  • Opportunity to work with a dynamic team
  • Professional development and growth opportunities
  • A competitive compensation package

About Us:

Career Professionals, Inc. is a leading provider of career development solutions. We are committed to helping individuals achieve their career goals through innovative training programs and expert guidance.



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