Senior Operations Management Professional
4 weeks ago
We are seeking a highly skilled Senior Operations Management Professional to join our team at ADDFORCE Human Resources Solutions.
About the RoleThis is a senior-level position that requires a strong background in operations management, with a focus on supervisory roles and team leadership. The ideal candidate will have 3+ years of experience in managing teams and handling client relationships.
The successful candidate will be responsible for overseeing day-to-day operations, ensuring seamless execution of tasks, and driving business growth through strategic planning and decision-making.
Key Responsibilities- Manage and supervise a team of Team Leaders to achieve operational excellence
- Develop and implement effective strategies to improve client satisfaction and retention
- Maintain strong relationships with clients, including medical and life insurance accounts
- Ensure compliance with regulatory requirements and company policies
To be considered for this role, you must possess the following qualifications:
- A college degree in any discipline
- At least 3 years of experience in a supervisory role, handling team leaders
- Proven experience in client management and account handling
- Ability to work effectively in a blended account environment (voice and non-voice)
- Amenability to work on-site in Pasig on a shifting schedule
In return for your skills and experience, we offer a competitive salary and a range of benefits to support your career development and well-being.
The estimated salary for this role is PHP 80,000 - 120,000 per month, depending on your qualifications and experience.
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