System Engineer Team Lead

6 days ago

Pasig, National Capital Region, Philippines Career Professionals, Inc. Full time

**Job Overview**

Career Professionals, Inc. is seeking a skilled System Engineer Team Lead to oversee our event monitoring team.

**Estimated Salary:** $120,000 - $180,000 per annum

**Job Description**

We are looking for a highly experienced and motivated individual to lead our Event Monitoring Team. As a System Engineer Team Lead, you will be responsible for ensuring the continuous monitoring of IT infrastructure and applications, managing team members, and overseeing the development of procedures for event response.

Key Responsibilities:

  • Lead and manage the Event Monitoring Team, ensuring they have the necessary tools and resources to perform their duties effectively.
  • Develop and implement procedures for event response, prioritizing events according to their priority and impact.
  • Oversee the continuous monitoring of IT infrastructure and applications, ensuring all critical systems and services are monitored.
  • Establish and maintain monitoring thresholds and alert configurations.
  • Collaborate with Incident Management, Problem Management, and other ITSM processes to ensure relevant information is shared to facilitate resolution and root cause analysis.
  • Work with Change Management to assess the impact of changes on event monitoring.
  • Generate regular reports on event monitoring activities and performance.
  • Analyze event data to identify trends, patterns, and potential areas for improvement.

**Required Skills and Qualifications**

  • Proven experience in event monitoring and management.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving skills.
  • Knowledge of IT service management processes and tools.
  • Ability to analyze complex technical data and identify areas for improvement.

**Benefits**

  • Competitive salary range.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

**Location:** Career Professionals, Inc. ( Remote work options available )

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