Hotel Reservation Agent
1 day ago
Join our dynamic team of hospitality professionals at Shangri-La Hotel
About Our CompanyShangri-La Hotels and Resorts is a leading international hotel group with a long history of innovation and excellence. We operate over 100 hotels across the globe, ranging from intimate boutique properties to large-scale urban resorts.
We are known for our attention to detail, commitment to quality, and dedication to creating unforgettable experiences for our guests.
ResponsibilitiesAs a Customer Sales Agent, you will be responsible for:
- Sales and revenue generation through effective upselling and cross-selling strategies
- Responding to guest inquiries and resolving any issues promptly and professionally
- Collaborating with other departments to ensure seamless delivery of services and amenities
We are looking for highly motivated and results-driven individuals who possess excellent communication and problem-solving skills, as well as a passion for delivering exceptional customer experiences.
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