Hotel Reservation Agent

1 day ago


Makati City, National Capital Region, Philippines Shangri-La Group Full time

Join our dynamic team of hospitality professionals at Shangri-La Hotel

About Our Company

Shangri-La Hotels and Resorts is a leading international hotel group with a long history of innovation and excellence. We operate over 100 hotels across the globe, ranging from intimate boutique properties to large-scale urban resorts.

We are known for our attention to detail, commitment to quality, and dedication to creating unforgettable experiences for our guests.

Responsibilities

As a Customer Sales Agent, you will be responsible for:

  • Sales and revenue generation through effective upselling and cross-selling strategies
  • Responding to guest inquiries and resolving any issues promptly and professionally
  • Collaborating with other departments to ensure seamless delivery of services and amenities
Requirements

We are looking for highly motivated and results-driven individuals who possess excellent communication and problem-solving skills, as well as a passion for delivering exceptional customer experiences.



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