Hotel Reservations Consultant

6 days ago


Quezon City, National Capital Region, Philippines Metacom Full time
Company Overview

Metacom is a leading provider of innovative solutions in the hospitality industry. Our team is dedicated to delivering exceptional customer experiences, and we're looking for a skilled Hotel Reservations account CSR to join our ranks.

Job Description

We're seeking a highly motivated and detail-oriented individual to work closely with hotels and resorts to facilitate seamless booking experiences for our guests. As a key member of our team, you will be responsible for managing incoming calls from prospective customers, providing expert advice on available accommodations, and suggesting customized packages that meet their needs.

Key Responsibilities:
  • Work with hotels and resorts to provide personalized recommendations and support.
  • Take incoming calls to address guest inquiries and resolve any issues efficiently.
  • Collaborate with clients to ensure a smooth reservation process and follow up on upcoming bookings.

Benefits

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we'd love to hear from you.
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